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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,847 reviews

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Illinois
1 review
0 helpful votes
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Great paint
January 10, 2025

Perfect paint match. Super happy with the color match out of the rattle can.

Date of experience: December 31, 2024
Minnesota
1 review
0 helpful votes
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Quick service
January 10, 2025

I would do business with them again. I have great experience with them in the past. Good prices.

Date of experience: December 31, 2024
Arkansas
1 review
0 helpful votes
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Exactly as described
January 10, 2025

Very instructive on how to find color code on vehicle. Easy to order products.

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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The color was a perfect match.
January 10, 2025

The product is as advertised. It is good quality and an excellent color match.

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Give your review a title
January 10, 2025

Please describe your experience. ………………………………………………………………………………………………………………………………

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
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Best paint and service by far.
January 9, 2025

Been using your paints on my model cars for a long time and they are the best. Easy to order web site, quick delivery and most important high-quality paint. Will be back for more.

Date of experience: January 21, 2025
Idaho
1 review
0 helpful votes
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Paint failure
January 9, 2025

My first coat of clear I applied 30 minutes after the finish color was applied. It checked the paint like the finish had a hot thinner that crackled the paint. It only did it on one of the wheel well covers. I sanded it down and smoothed it out. I bought 2 cans of finish and clear coat. One of the clear spray nozzles was different and didn't spray a fine spray like the other can. It sprayed on an orange peel that affected the surface almost worse than the finish coat was when it checkered. Once I sanded them down through the clear the other can gave a fine finish

Date of experience: December 30, 2024
Ohio
2 reviews
0 helpful votes
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Arrived on time
January 9, 2025

Arrived on time was what I ordered. Quick service and easy to use website

Date of experience: December 30, 2024
Georgia
1 review
0 helpful votes
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Customer satisfaction
January 9, 2025

Very helpful,and I hope they stand behind there products, because I won't be able to try the touch up till spring. Car put away

Date of experience: December 30, 2024
California
2 reviews
0 helpful votes
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Thanks
January 9, 2025
Updated review

Great easy to us and fast turn around very pleased will recommend

Date of experience: December 30, 2024

Paint
November 20, 2024
Previous review

Found original color paint for an older car without having custom paint made

Date of experience: November 10, 2024
Florida
1 review
0 helpful votes
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Quick and easy process
January 9, 2025

A good friend used your website for his paint and loved the quality.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Have used single stage paintscratch products in the past for my restoration projects and the results are top notch. Very happy with their color matching and exceptional punctual updates to the entire purchasing process from ordering to delivery — keep up the great customer focused product and service.

Date of experience: December 29, 2024
Arizona
1 review
0 helpful votes
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January 9, 2025

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Date of experience: December 29, 2024
Missouri
1 review
0 helpful votes
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Great selection of paints.
January 8, 2025

Good to have the option of no clear coat for older cars. Found the paint code that I was looking for.

Date of experience: January 21, 2025
Colorado
1 review
0 helpful votes
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Simple, easy process
January 8, 2025

It was very easy to find what I needed and the delivery was quick

Date of experience: December 14, 2024
New York
1 review
0 helpful votes
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Slow delivery, excellent paint
January 7, 2025

Took a few weeks to be delivered. Paint quality and match was excellent.

Date of experience: January 24, 2025
Michigan
1 review
0 helpful votes
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Quick and good quality
January 7, 2025

Paint was mixed reasonably quickly just a few days after ordering, and shipping was quick. Paint color was a perfect match. They will not ship if your billing and shipping address do not match the one associated with your bank account so make sure to get that squared away before ordering to avoid any headaches.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Hi
January 7, 2025

Bye bye bye bye bye This is annoying and make me not want to order from you in the future

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Great Product so far
January 6, 2025

Ordering was easy. I liked that they had the colors for my 2011 Fleetwood bounder motorhome.

Date of experience: December 27, 2024
Louisiana
1 review
0 helpful votes
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Good match. Color was as described and easy to use. It was a little long of a delivery but it was described as one.

Date of experience: December 27, 2024