On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Product arrived as I ordered it. Neatly packaged and in good shape. Have not had the opportunity to use the product as of this date.
Kept me well informed of the status of my order. Made sure that I was satisfied
Professional quality paint in an easy spray can application. Paint match was good. Great for touchups.
Paint match was perfect, even for the vehicle being a 2012. Pen was easy to use and did the trick
The paint marker was a perfect match and sending the polish pouch to help blend in everything was a plus.
Easy to find the item i needed! Exact color for my car. Only issue would be the shipping speed. It's fairly slow especially with all the shipping options and faster speeds available.
Paint was great the shipping was extremely slow( not the paint people fault) just the carrier
Ready to paint, right color and just as before never have had a problem.
I ordered it. It came. Its what i expedited. Da da da da da da da
I have a 1989 60 series Landcruiser which needed some touch up paint on a few parts. The spray can that was sent matches perfectly to my stock paint job!
Nice fast service. When I first checked the site, you didn't have my paint color for a 1980 BMW motorcycle, but I placed a request and you had the paint added within a few weeks. Can't wait to get it.
Ordered touch up pens for my one-year-only (1967) paint color. Perfect color match with helpful instructions, thank you.
The color matched perfect, all products performed very well.
Good quality product. Good coverage and color match. I don't need 50 words to say good. I was satisfied until I kept getting these emails to fill out a review and they won't accept it until I use 50 characters.
Unfortunately the colors I received don't seem to match any reference.
I ordered a grey blue and I received light green….
I am in a long trip now and will send samples upon my return.
Best
Stefan
Website was very easy to use. Pen arrived when they said it would. Color was an exact match for my car. Would recommend!
Went really easy. Looking forward to product.
Really appreciated that they have the color matches for all the colors on my rv. That made it really easy to.
It is the holiday season & my inbox is overloaded as it is. Jeez. The stuff is still sitting in the envelope on my kitchen table and probably will be so for another week.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members