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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,855 reviews

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California
1 review
0 helpful votes
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040
August 17, 2022

So far so good ill let you know after i paint my bumper covers how it goes. It didnt cover my small bumper covers with the base coat so i had to order a single can of 040 white and im waiting to receive it so i can finish the job. Kind of disappointed that i need another can and i hope there is enough clear to finish the job

Date of experience: August 17, 2022
Missouri
5 reviews
0 helpful votes
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Touch-up paint order
August 17, 2022

Easy to use website that gives good information on how to find my paint color

Date of experience: August 17, 2022
Iowa
1 review
0 helpful votes
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Color match
August 17, 2022

Overall I was happy with the product, it matches the older paint well.

Date of experience: August 17, 2022
Michigan
1 review
0 helpful votes
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Review
August 17, 2022

Product arrived in a reasonable time, perfect match for my '78 Corvette

Date of experience: August 17, 2022
Washington
1 review
0 helpful votes
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I am very pleased at the great service and shipping speed at which my PaintScratch order arrived. I have not yet had a chance to use the paint and clear coat, but am sure that it will match up well.

Date of experience: August 16, 2022
Wisconsin
1 review
0 helpful votes
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I've been buying touch-up paint from PaintScratch for at least 15 years. They have always provided perfect color matching and high quality paint. One of my cars is from the 1980's and has single stage paint rather than modern basecoat/clearcoat and PaintScratch is still able to provide my color as a single stage paint on request for no extra charge. Using the right type of paint makes a huge difference in how good the chip repair looks.

Date of experience: August 16, 2022
California
2 reviews
0 helpful votes
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Ease of order clear and precise ordering instructions so can't improve on ease of ordering

Date of experience: August 16, 2022
Indiana
1 review
0 helpful votes
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They always have the stuff
August 16, 2022

A really appreciate having a place to find the exact paint for my car. Easy to use the site too.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Paint match
August 16, 2022
Updated review

As expected - site easy to use. Only issue was the wrong spray cap/nozzle. The cap was to large and could not dispense the paint. Replaced with a spare cap and worked as expected. Great product.

Date of experience: August 15, 2022

As expected
August 1, 2022
Previous review

As expected - site easy to use.

Date of experience: August 1, 2022
Michigan
1 review
0 helpful votes
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Order Messed Up
September 15, 2022

I added to my order a couple of days later and then they created another order and sent two orders! AND they charged me for two orders. Now I have product I don't need and another charge on my PayPal account.

Date of experience: August 15, 2022
Utah
1 review
0 helpful votes
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Excellent product and service
August 15, 2022

Another great experience. Got my paint quick, application went smoothly. The match is perfect. This isn't my first order, but I will mention that the detailed instructions are super helpful for the first time user of these products.

Date of experience: August 15, 2022
Kansas
1 review
0 helpful votes
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Good
August 15, 2022

Good easy to work with received quick delivery and in good shape

Date of experience: August 15, 2022
Florida
1 review
0 helpful votes
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BMW 528e
August 15, 2022

Great products and prices!
I m old customer of your products and very happy!

Date of experience: August 15, 2022
Tennessee
1 review
0 helpful votes
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Great experience - color matched perfect and really good aerosol spray cans!

Date of experience: August 14, 2022
Missouri
1 review
0 helpful votes
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Great service
August 15, 2022

Good service after requested paint.../////////////////////////////////////

Date of experience: August 14, 2022
Illinois
1 review
0 helpful votes
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Paid too much, waited too long, didn't get enough
September 14, 2022
Updated review

I needed enough paint to cover two repaired rust spots and a side view mirror cover cap. When I received the can of paint I immediately noticed how light the box felt. The can felt the same way, less than half full. Sure enough, I ran out of paint. So, I went to Riley's who told me to go to Napa, where they mix the paint and also put it in a spray can. I called the store to confirm, gave them the color code and when I arrived, it was ready. First thing I noticed when picking up the can is how full it felt. And, I paid about $7.00 less. I learned two things by my experience, I paid too much and I don't have to go on line to shop for my paint, I just have to go to Napa

Date of experience: August 14, 2022

Expensive, but beats running around trying to find...
July 31, 2022
Previous review

Expensive, but beats running around trying to find a spray can of paint that is the right match

Date of experience: July 31, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
August 14, 2022

Order was delivered fast and exactly what I asked for

Date of experience: August 14, 2022
Oregon
1 review
0 helpful votes
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AMX Restoration
August 14, 2022

3rd time customer, appreciate your products
I like that you but everything you need on a complete touch up kit, cleaner, primer, base coat,
Clear coat, polishing compound, spray nozzle,
Test card. Really great products and technical support

Date of experience: August 14, 2022
New Hampshire
1 review
0 helpful votes
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Great product.
August 14, 2022

The delivery was quite prompt your packaging was superior a great job folks.

Date of experience: August 13, 2022
Georgia
1 review
0 helpful votes
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Satisfied customer
August 13, 2022

Matched original car paint. Was very satisfied with how easy to use.

Date of experience: August 13, 2022