On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I under estimated how much coverage 0ne can will cover. I just painted the roof of my ford ranger and one can will not do it. Order extra to make sure you get cover and the different layers.
Happy with the product and delivery. It's a great experience overall.
Fast and easy very good paint and the shipping was fast
*********************5667&1@3$:$:&2&/&2&2&2
Purchased two touch up pens for my 1995 original paint job. Wow! It matched perfect and I escaped having to repaint the car for awhile. Thank you!
It takes too long to receive the paint after you order it
Final step to purchase took several attempts before web site responded
Shipping was as promised
Kit looks pretty good... haven't used it yet
Only problem was the website at final purchase
The ordering process was very easy. I had a the paint number and the color match is great!
Ordered pen.
It dries very quick. Tip is always dry.
Excellent customer service. Website is user friendly.
Im thankful that there is a professional car paint manufacturer that has made it accessible to the little guy! Im painting/repairing my car in the driveway, you guys are making it possible!
Thanks guys, you all rock!
I have ordered before the paint is great worked out fine. This is the second time ordering had some trouble finding color finally got sent in order. I would definitely recommend their products the paint matched a 2007 motorhome and it looked great when it was done..
Very good site and made it easy to find my paint. All good with my order.
Ordering the needed paint and additional items was very easy. The 'how to' tips were a great headache saver.
Have used the aerosol spray to good effect. The color was good enough to blend. My truck does not have its factory paint so I can't say how good the color match really is.
Plenty of options for paint, exact color and check out was a breeze.
Quick and easy. Thought the can had busted and sprayed in shipment but it wasn't. The cap is designed to have the paint sprayed I. It to demonstrate the color on the cap! Genius and very helpful. Brought the cap out and checked next to my van. Perfect match even for something from the 70's
The paint has always been a great match for my vehicle!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members