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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,807 reviews

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Illinois
1 review
0 helpful votes
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Great price
August 6, 2023

The paint matched my car perfectly! It is easy to use minus the fact that the color match pen wouldn't flow much so it made it difficult to get the paint out. The clear coat pen worked flawlessly.

Date of experience: August 6, 2023
Washington
1 review
0 helpful votes
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Wrong color
August 6, 2023

Paint didn't match. Not your fault. Was trying to match a bike paint.

Date of experience: August 6, 2023
Ohio
2 reviews
0 helpful votes
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Punctual
August 5, 2023

Order came earlier than told! Very satisfied with my transaction. Paint is perfect match. Thanx paintScratch

Date of experience: August 5, 2023
North Carolina
1 review
0 helpful votes
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I found this site through a YouTuber and it was really easy selecting the color and following the instructions. It is an art form to apply though, luckily I am an artist by profession but I could see how it would give some people problems.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Satisfied customer
August 4, 2023

It was easy to find what I needed, easy to place an order and delivery was fast enough.

Date of experience: August 4, 2023
North Carolina
1 review
0 helpful votes
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Great product for small paint jobs
August 4, 2023

Bought this product to paint my bumper. The product works great. Should have been an extra touch up paint spray can.

Date of experience: August 4, 2023
Illinois
1 review
0 helpful votes
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Not as easy as the video shows.
August 4, 2023
Updated review

I think the paint was perhaps a little dry, as it didn't come out of the pen as easily as on the video. As a consequence, I applied it a bit thick.

Date of experience: August 4, 2023

Easy so far
July 21, 2023
Previous review

Easy so far. Hoping that the paint matches and that the products come with instructions (or maybe on your website?).

Date of experience: July 21, 2023
South Carolina
1 review
0 helpful votes
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After taking as long as it did to receive the product, you would think it would be right. I checked the box and specified Single Stage. The label adhered to the can said SS but was not. What I received sprayed very dry, rough finish with no sheen. I had to sand and clear coat at my additional time and expense. I notified Paintscratch that there was a problem but never received a response.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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1965 GTO spray paint
August 4, 2023

Good color match and the spray can performed well.

Date of experience: August 3, 2023
Minnesota
2 reviews
0 helpful votes
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Easy order process
August 3, 2023

Had no issues ordering and the paint arrived very quickly.

Date of experience: August 3, 2023
North Dakota
1 review
0 helpful votes
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Good paint match
August 3, 2023

The paint color was a perfect match. But I ran out. It takes two spray cans to cover a Chevy square body front fender.

Date of experience: August 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Match
September 2, 2023

My 1977 Jeep Renegade Levi edition is brown with tan accent on the hood
The paint I received would work ok for the tan but I need it for the main body color

Date of experience: August 3, 2023
Arizona
1 review
0 helpful votes
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Paint Pen
August 3, 2023

I ordered the paint pen to touch up a chip in my 13 year old Buick. Perfect!

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Great Customer Service
August 3, 2023

Great email communication in answering multiple questions in very timely fashion.

Date of experience: August 2, 2023
Kentucky
1 review
0 helpful votes
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Poor paint match
September 1, 2023

Purchase and shipping were fine and product type with fan spray was good. Color match was horrible.

Date of experience: August 2, 2023
California
3 reviews
0 helpful votes
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Celticdog
August 1, 2023

Actually pretty painless so far. It is darker than my original color...but it's such a small scratch that it's not that noticeable..

Date of experience: August 1, 2023
Colorado
2 reviews
1 helpful vote
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Products arrived just as promised
August 1, 2023

The included color test card is a very nice touch. I was able to test the delivered paint to verify that it was a close enough match to my car color to be pleased with the product. Great company and would definitely use them again.

Date of experience: August 1, 2023
District of Columbia
1 review
0 helpful votes
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PaintScratch Matching Woes
August 31, 2023

Unfortunately, the paint did not match the car paint code given. And after looking at many pictures of similar cars with same paint code, it's clear that PaintScratch just went with something offered by a similar car manufacturer with a similar but not equal paint code.

Date of experience: July 31, 2023
Wisconsin
1 review
0 helpful votes
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Very fast shipping.
August 1, 2023

I had a question and received an answer very quickly. The paint is so close of a match that I think I will be the only one to know where the scratch was.

Date of experience: July 31, 2023
Texas
1 review
0 helpful votes
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Painless order process
July 31, 2023

The order process was very simple and painless. The surprise was how well the paint matches my 54 year old paint!

Date of experience: July 31, 2023