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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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The order page allows for an original paint location ID or the auto VIN to be used to conform paint color. The paint received included a statement on the info sheet that VIN number, not the paint location info would "guarantee" color match. Would probably be clearer if this info was included on the order page.
Regardless, the color was curate even though I submitted the paint location info from the car door frame.
Easy to use simple. The paint matched perfectly. I used a mail file to knock down the edges and then painted the scratch
Incredible paint match for my 23 year old car's original paint. Very impressive!
The paint arrived pretty quick and was an EXACT match to my paint. Would use again.
Hands—down the best paint on the market. I use PaintScratch for all my paint needs. Color accuracy is 100% - PERFECT! Quality is top-notch and the results are amazing.
Great customer service. Asked for their help in finding me information on my last order. One day response with my invoice from last order. Color matched perfectly.
Color was spot on. Product came in a timely manner. Goods arrived in good shape. Great follow up from vendor.
Matches my rim perfectly. Great product.
Very happy
Best touch up spray on the market! I tried ordering from 3 other places and none of them matched. Paint Scratch spray is also very forgiving to apply with no runs and great coverage. I did not expect it to be so easy after struggling with poor results from other online places.
Good turnaround time. Color matched the Harley we were working on.
I have an issue that requires communication but you don't offer phone support so I have to spend more money than really needed. But your products work well so I bear with it. Phone support would make you guys great, without it you are only fair.
I Especially appreciated the continuous communications; including clear, consise product instructions.
Second time ordering. Fast ship and great color match
Easy order, small quantites make repair easy
I've used your products in the past with great results, I'm a repeat customer touching up the hood paint on my 1997 BMW Z3 can't wait to see how it will turn out.
Hard to move from color to color. It may be my old eyes need a bigger continue shopping button.
The solid paint matched perfect but metallic colors was was to dark probably because the black metallic keeps floating to the top of the chips if it was sprayed on larger surfaces I think it would be ok I'm only touching up rock chips
Site was very user friendly. Instructions were clear which made process painless. Took a little longer than anticipated but was fine for us.
Quick, easy and right. 3 things all customers are happy for, thanks for making it easy!
I was able to find my paint color very quickly and easily. Check out was easy as well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members