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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Paint match was perfect but the paint pen kept giving me difficult. The tip kept falling out but I managed to get it to work.
Perfect match. Could not find paint available anywhere until I found Paint Scratch. Thank you
Did not receive all items that was purchased and habe not gotten any response back about it as well.
It was very easy to find the color of my truck by year. You have a solid database. The paint products appear to be quite applicable to what I intend to do.
First application went well, second application was much more difficult because tip would not absorb paint properly. Color match was somewhat OK for age of car
Great process, fast shipping. Was able to cross reference all my paint codes on the web site.
I know metallic paint is tough to touch-up, but this is nowhere near as bright as the original paint. A total waste of time and money.
It made my car paint worsen. The instruction is not clear very well on the website.
Easy process. My paint code does not match the name but the FAQ's says to use the code and not the name. Hopefully when paint id received, it will be the correct match.
Received two painting kits, the second was a duplication as checked by my bank statement
A really great experience. Color match on our 2023 Mini Clubman is excellent. Finding the right color to order straight forward and shipping wad very quick. I highly recommend PaintScratch for your automotive paint repair needs.
Need a big button that says "order here"
Need a big button that says "order here"
Paint matced and easy to apply. Worth reading the directions on how to apply. More is not better as I tend to do.
Very satisfied with paint purchased and the application process.
I had to retype my address for shipping after entering the checkmark for shipping address same as billing address?
Easy to find my color and user friendly! This paint is actually for a 1/25 scale model. I wanted the exact color of the car that year.
Process was easy, I'll check back when product arrives. Perfect match
Process was easy, I'll check back when product arrives
Seems easy enough, hopefully the paint matches since there is no refunds.
Service could have been faster but it was worth the wait.The paint matched perfectly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members