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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,797 reviews

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Maryland
1 review
0 helpful votes
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Ggg
August 28, 2025
Updated review

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Date of experience: August 17, 2025

Very easy to navigate and use the website
August 3, 2025
Previous review

Very easy to navigate and use the website

Date of experience: July 24, 2025
Maryland
2 reviews
0 helpful votes
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Paint color does not match code
August 27, 2025

Ordered paint code from bottle provided by manufacturer (FLNA*******) but it's way lighter than color needed. One of the other colors on Motorhome is FLNA*******-2 and that seems to be color sent vs the one I need FLNA*******. Will not let me attach photo.

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
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Not even close
August 27, 2025

I have never seen a touchup paint so far off in my life. Completely different color. The formula needs to be checked before selling any more of this.

Date of experience: August 17, 2025
Colorado
1 review
0 helpful votes
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Best Source for Color
August 27, 2025

Perfect color match, delivery on time... excellent 👍👍 Thanks, Pat

Date of experience: August 17, 2025
Illinois
1 review
0 helpful votes
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Perfect match
August 27, 2025

The paint was a perfect match and was received faster than I thought. Thank you and I'll be back.

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
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Perfect Match
August 27, 2025

PaintScratch was able to provide the perfect black color match for my 2024 Coachmen Pursuit. Now, I am going to work with them to obtain the dove grey color I need for my coach.

Date of experience: August 17, 2025
Oregon
1 review
0 helpful votes
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Quick and efficient
August 27, 2025

I received my order as promised on time and the color match is perfect/

Date of experience: August 16, 2025
California
2 reviews
0 helpful votes
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PaintScratch rocked it!
August 27, 2025

All products included to complete a professional looking job with precise instructions and video links.

Date of experience: August 16, 2025
Alabama
1 review
0 helpful votes
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Car Owner
August 27, 2025

Had rock chips on my car's hood from the roads in Nashville and wanted to repair them before adding a cover.

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
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It was the wrong color
August 26, 2025

It looked close and it said it would darken with clear and it was the wrong color

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
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Great paint and Matching Quality
August 26, 2025
Updated review

Perfect match for my '66 Chrysler.! Quick to dry and great finish.

Date of experience: August 12, 2025

Received first 3 cans today
June 26, 2025
Previous review

Received first 3 cans today. PERFECT MATCH! Great quality. Just ordered more. A+++++

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Quick & Easy
August 26, 2025
Updated review

Of course any painting is all about prep. Once that is done I have had good results. Have used PaintScratch twice for touch up. Both cases were reds on Plymouths from mid sixties. In both cases color match was excellent. Color and clearcoat sprayed out nicely. Recent order also tried paint pen. Didn't care for it. Tip is to big, I found difficult to get consistent paint flow from pen. I had hoped it would work like a Bic Wite-Out Correction Pen.

Date of experience: August 15, 2025

Easy to order
July 28, 2025
Previous review

Easy to order. Paint is old code (1969), just hope it is a reasonable match.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Interior paint
August 25, 2025

Ordered interior paint to touch up my 1969 Ford. Their website helped me navigate through the selection process to select the proper paint.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Great match
August 25, 2025

Great product. Paint pen likes to drip but that's typical. Color match was perfect

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
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PaintScratch is a Solution!
August 25, 2025

All ordering and shipping process was easy and user friendly.

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
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Did not match
August 25, 2025
Updated review

Paint was not an exact match Had a small part on Mercedes that is a about 2x4 in ch cover over front headlight washer Paint code provided was from window sticker of the car but is off a bit.

Date of experience: August 15, 2025

You had the match and all is good
August 1, 2025
Previous review

You had the match and all is good

Date of experience: July 22, 2025
Oregon
1 review
0 helpful votes
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Great customer service
August 25, 2025

Good product, fast shipping. Had a problem with a can of clear coat stopped spraying half way through a can contacted them and took care of the issue right away.

Date of experience: July 24, 2025
California
1 review
0 helpful votes
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Thanks
August 25, 2025
Updated review

Received the paints and they worked well; I'm happy with what I got and they worked well

Date of experience: August 14, 2025

Easy to find what I wanted
July 27, 2025
Previous review

Easy to find what I wanted

Date of experience: July 17, 2025
New Hampshire
1 review
0 helpful votes
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I followed the directions and it was very easy to use and it covered what I needed it to. I would recommend this to my friends.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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They were very helpful, but ultimately I had to go with a local shop and do a custom match. This was due to my weird vehicle.

Date of experience: August 14, 2025