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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,799 reviews

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New Hampshire
1 review
0 helpful votes
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I followed the directions and it was very easy to use and it covered what I needed it to. I would recommend this to my friends.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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They were very helpful, but ultimately I had to go with a local shop and do a custom match. This was due to my weird vehicle.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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Timely and accurate delivery.
August 24, 2025

Received paint promptly with correct color. Will get a chance to see results soon.

Date of experience: August 13, 2025
Nevada
1 review
0 helpful votes
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Excellent service and product
August 24, 2025

I would order and use this paint again for other projects. The paint went on well and finished nicely.

Date of experience: August 13, 2025
Arizona
1 review
0 helpful votes
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No hassle transaction
August 24, 2025

Super easy ordering process. Shipped pretty quickly. Would order from them again.

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
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Paint job
August 23, 2025

Bought paint for my car on line. No problem
Receiving the paint and the color matched.

Date of experience: August 13, 2025
Michigan
1 review
0 helpful votes
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Don't be in a hurry
August 23, 2025

It took 24 days for my products to arrive and when I got the envelope the liquid thinner spilled all out and evaporated. I was disappointed. I payed for it and someone did not put the lid on tight. Upsetting. On a good note, the paint matches great

Date of experience: August 13, 2025
Georgia
1 review
0 helpful votes
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This was a great experience
August 23, 2025
Updated review

Everything was simple and easy and the color is a perfect match

Date of experience: August 13, 2025

Great! 👍🏾
July 28, 2025
Previous review

Great! 👍🏾

Date of experience: July 18, 2025
Illinois
1 review
0 helpful votes
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Great paint... Great price...
August 23, 2025

When I found out that Honda discontinued my paint I wasn't surprised... It's an unappealing color... But when the body shop account manager told me about PaintScratch I was relieved to have a source for touch-up paint to repair front-end paint chips.

Date of experience: July 30, 2025
Virginia
1 review
0 helpful votes
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Different colors in one order
August 22, 2025
Updated review

I ordered paint for two different shades blue cars in one order. Everything arrived very quickly and each order contained everything. It was shipped in one package, which saved in postage. The color matches were almost perfect, although the cars were 10 years old.

Date of experience: August 12, 2025

Very easy to use paint match look up codes
August 1, 2025
Previous review

Very easy to use paint match look up codes.

Date of experience: July 22, 2025
Maryland
1 review
0 helpful votes
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Paint repair
August 22, 2025

I can not describe my experience as I haven't used the product yet

Date of experience: August 12, 2025
Wisconsin
1 review
0 helpful votes
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Color match
August 22, 2025

Perfect color match thank you everything went well and it matches perfectly.

Date of experience: August 12, 2025
Oregon
1 review
0 helpful votes
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I found the procurement and purchase process to be easy. Shipping and processing was reasonable in time and transparency. My only qualm is that the paint is a bit darker than the one on my vehicle, however, I find it more likely that the vehicle paint has faded over the past 62 years.

Date of experience: August 12, 2025
New York
1 review
0 helpful votes
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Spray color
August 22, 2025
Updated review

Easy to order. Shipped in reasonable time Good match. Same with the clear

Date of experience: August 11, 2025

Easy to find
July 28, 2025
Previous review

Easy to find. Reasonable price. Easy to order.

Date of experience: July 18, 2025
Illinois
1 review
0 helpful votes
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Good paint
August 22, 2025

Thank you good quality paint no complaints will buy again in the future

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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Repeat customer
August 21, 2025
Updated review

Paint Scratch has an easy to use web site and the product and quick delivery time are both excellent!

Date of experience: August 11, 2025

User-friendly format
July 30, 2025
Previous review

User-friendly format. Easy checkout. I have purchased here several times.

Date of experience: July 20, 2025
Illinois
1 review
0 helpful votes
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Perfect match for my 911
August 21, 2025

The paint was a perfect match to my factory paint on my 911. The detailer mentioned they were very impressed and will be switching who they get paint from.

Date of experience: August 11, 2025
Michigan
1 review
0 helpful votes
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August 21, 2025

………all good. Have yet to touch up scratch … I will let you know how it goes. Test piece looks good!

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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Acura MDX touch up paint
August 21, 2025
Updated review

Simple and easy as always and easy to locate my color code. Easiest touch up paint to find for your vehicle. Thank you paint scratch.

Date of experience: August 11, 2025

Always the easiest and best Automotive touch up paint
July 28, 2025
Previous review

Always the easiest and best Automotive touch up paint. Thank You PaintScratch. 👍

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Good stuff
August 21, 2025

I never used a color pen before, so I was a little apprehensive. However, it has worked well and is very close to the original (1995) color. Quick service and response.

Date of experience: August 10, 2025