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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,801 reviews

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Missouri
1 review
0 helpful votes
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Buying easy, we'll see if application measures up.

Date of experience: January 11, 2024
Indiana
1 review
0 helpful votes
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A quick and easy search; and fast process to complete order; shipping time was average. Haven't used the product yet.

Date of experience: January 11, 2024
Georgia
2 reviews
0 helpful votes
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Easy to get the right color
January 11, 2024
Updated review

Since I had to order paint for both the body and the trim pieces, I had to complete the order like I was ordering for two different car colors.

Date of experience: January 11, 2024

Easy to get the right color
August 12, 2023
Previous review

It was very easy to find the correct touch-up paint product for my car.

Date of experience: August 12, 2023
Pennsylvania
1 review
1 helpful vote
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Received paint from Paint Scratch promptly. Took to body shop. Old-school paint guy said that $160 for a pint of thinned out paint was very expensive. He wanted to thin it out and have more to work with. The Sahara 006 didn't match my BMW 2002 very well, which didn't surprise me. Who knows if it's been repainted before (even multiple times!). It's 50 years old. So, in the end, we didn't end up using it at all. Again, no fault of PS.

Date of experience: January 11, 2024
Florida
1 review
0 helpful votes
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I am very happy with my experience wit this company.

Date of experience: January 11, 2024
New York
1 review
0 helpful votes
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Sourced an original color, or as close as possible. Prompt service will have me returning for future colors from long ago.

Date of experience: January 10, 2024
Mexico
2 reviews
0 helpful votes
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Satisfied Customer
January 10, 2024

My motorhome has a four color paint scheme. All four pens matched perfectly. Videos were very helpful.

Date of experience: January 10, 2024
Texas
1 review
0 helpful votes
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Great as always
January 10, 2024
Updated review

Thanks for all the orders. As always top notch service.

Date of experience: January 10, 2024

Thank You great service all the time
April 27, 2023
Previous review

Thank You great service all the time

Date of experience: April 27, 2023

Thanks best place to by paint
November 22, 2022
Previous review

Thanks best place to by paint

Date of experience: November 22, 2022
Kansas
1 review
0 helpful votes
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Paint is absolute garbage
January 17, 2024

I followed the directions and when it came time to spray the paint it came out and flaked immediately upon hitting the metal and looked horrible. I got better performance from an $8 Walmart can of spray paint. The color matched but the paint quality is terrible. I will never buy from your company again.

Date of experience: January 9, 2024
Indiana
1 review
0 helpful votes
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Prompt and accurate
January 9, 2024

Satisfied with delivery and color match………………………..

Date of experience: January 9, 2024
Ohio
1 review
0 helpful votes
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Jay
January 9, 2024

Easy to search for supplies needed. Presented in easy format. Like the use of exact color numbers.

Date of experience: January 9, 2024
Minnesota
1 review
0 helpful votes
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Touch up paint for 2024 CRV
January 8, 2024

No experience yet other than receiving the products (touch up paint, clear coat, rubbing compound)

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Excellent Products
January 8, 2024

I was amazed how close the color match was considering the car is 18 years old and sees a lot of sun. The spray cans also worked really well. I will definitely look to PaintScratch again for automotive paint needs...

Date of experience: January 7, 2024
Arizona
1 review
0 helpful votes
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Interior paint
January 7, 2024

My paint came quickly and the color was great match. Thank you so much. Very satisfied with my experience.

Date of experience: January 7, 2024
New Jersey
1 review
0 helpful votes
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Infiniti
January 7, 2024

Fantastic service with this company. Offer diverse selection of colors and products.

Date of experience: January 6, 2024
California
1 review
0 helpful votes
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2005 Lotus Elise
January 6, 2024

As advertised; perfect match! A lifesaver insofar as I have been unable to find shop willing or able to repair fire damages fiberglass and have been forced to do it myself.

Date of experience: January 6, 2024
Texas
1 review
0 helpful votes
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Great service, thank you.
January 6, 2024

Great service and looks like a perfect match. Thank you.
Terry

Date of experience: January 6, 2024
Missouri
2 reviews
0 helpful votes
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Great match
January 6, 2024

Great match but shipping was a bit slow. But the color was a perfect match

Date of experience: January 6, 2024
Illinois
1 review
0 helpful votes
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It covers
January 6, 2024

Not sure it will survive the snow and salt. I have a covered garage that is not heated.

Date of experience: January 6, 2024
Florida
1 review
0 helpful votes
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Overall pleased.
January 5, 2024

Order response was immediate, and cross country shipment was quick and timely. I have no body-repair skills, but was generally pleased with the outcome.

Date of experience: January 5, 2024