On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great service and looks like a perfect match. Thank you.
Terry
Great match but shipping was a bit slow. But the color was a perfect match
Order response was immediate, and cross country shipment was quick and timely. I have no body-repair skills, but was generally pleased with the outcome.
Easy to use. Great match. Used to touch up a sea foam Fender Stratocaster.
Super easy to order, good price, easy application.
Got my order right on time, great response on deliver and shipping even with the holidays.
Great products, good matching and fast shipping. The color match is perfect, and the quality of the products is very good.
A few cars with non-standard, but from the factory, colors. Using codes, the color matches were overall good.
Great choices and prompt service. I received my order in good condition along with pointers on using the product.
Paint match was off a bit, barely noticeable. I'm touching up the lower rocker panel, so it works ok.
Prompt delivery and good instructions. Good communication
Color match was perfect. Had a few deep scratches and the pen was able to fill in the void. Looks great
Delivery was even faster this time. Last time I ordered during the beginnings of Covid and it took a while to get the paint, but customer service kept me updated
I ordered the color in a bottle and topcoat in a bottle. One thing that doesn't work is that if you put the paint on and leave it 20 minutes and try to sand it, it doesn't work good. I followed their directions and left the sanding between paint coats overnight and it worked great, then, after applying the two top coats, I left it for three days and then use the cutting cream
I received what I was I was promised with quick shipping. The paint color looks to be an exact match, but I haven't yet attempted to fix the scratch on my car as of yet.
I used it to touch up a fender guitar in sonic blue. I bought the primer and the single stage paint. It worked well. It arrived quickly, I was kept informed
Easy ordering perfect match. Easy to use pen. Better price than others.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members