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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,798 reviews

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North Carolina
1 review
0 helpful votes
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More than scratch
August 20, 2025

My garage door opener arm barely nipped the rear spoiler of my opened trunk lid which the PaintScratch order after 8 tries by the car shop would not cover. They had to repaint the entire spoiler matching Tesla's 2026 Ultra Red themselves.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Excellent match
August 20, 2025
Updated review

Older car being restored color match was great Price reasonable
Delivered on time

Date of experience: August 10, 2025

Excellent Family owned Business
June 29, 2025
Previous review

Great match for my older vehicle. Delivery was prompt and of good quality. Family owned business is the best way to go! Quality and caring!

Date of experience: June 19, 2025
New York
2 reviews
0 helpful votes
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Perfect match
August 20, 2025
Updated review

I bought a 1965 Ford Mustang but the actual color was unknown. I searched color codes/pictures and narrowed it down to 2 possible colors. I ordered a 1 ounce bottle of each color. I painted the back of the card as suggested and matched one of the colors to my car perfectly. Now I finally know what the exact color of my car is!

Date of experience: August 10, 2025

You have an amazing amount of vintage paint colors!
July 30, 2025
Previous review

You have an amazing amount of vintage paint colors! Ordering is quick and easy!

Date of experience: July 20, 2025
Washington
1 review
0 helpful votes
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Ordered paint markers for 2022 Tiffin Wayfarer. Paint scheme was actually from a 2021. Paintscratch was able to provide the correct colors. Worked out great.

Date of experience: August 10, 2025
Florida
2 reviews
0 helpful votes
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I've used you before; very satisfied.
August 20, 2025
Updated review

No problem, easy ordering, superb paint match, second time customer.

Date of experience: August 10, 2025

You're good!
July 29, 2025
Previous review

You're good!

Date of experience: July 19, 2025
Indiana
1 review
0 helpful votes
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An new to me older acquisition needed some touchup paint. With the good success I had with paint a few years ago on a 1981 Audi I have Paintscatch another go. Fantastic match. Very happy!

Date of experience: August 10, 2025
Illinois
1 review
0 helpful votes
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Good job! The paint match was a good one. The spray can nozzle had a good pattern and the paint had good covering quality.

Date of experience: August 9, 2025
California
1 review
0 helpful votes
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Winnebago paint
August 20, 2025

I purchased a can of spray touch up paint for my winnebago vista, it was the perfect match for our color motorhome, which i believe was champagne. I would definitely recommend thier products. I need another can asap.

Date of experience: August 9, 2025
Tennessee
1 review
0 helpful votes
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I have it, but I have not used it yet.
August 20, 2025
Updated review

The process was easy enough. I got the paint knowing I wouldn't be using it any time soon. I wanted it on hand so when the time comes to do the repair, the paint ant primer would be here.

Date of experience: August 9, 2025

Everything went well
November 29, 2024
Previous review

Everything went well. Found the colors that I needed and ordered them. Now, hopefully the colors will match!

Date of experience: November 19, 2024
Arizona
1 review
0 helpful votes
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Customer service is good
August 19, 2025

Very easy to work with. However color didn't match interior. I have sent back all of the information and as of now I haven't heard back.

Date of experience: August 9, 2025
California
1 review
0 helpful votes
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The paint is lighter than the original Mini Cooper deep blue metallic

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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A bit frustrating
August 19, 2025

It's all about the color grey for my rig. When I finally got the correct information from Winnebago, I get the response from you folks of: oh yes, that the color grey for 2018. But you had no clue what I was talking about prior to then.

Date of experience: August 9, 2025
Ohio
1 review
0 helpful votes
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Got what I ordered
August 19, 2025

Exactly as described, arrived quickly, what more could ask for?

Date of experience: August 9, 2025
Tennessee
3 reviews
0 helpful votes
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Car is 25 yrs old!
August 19, 2025

Everything arrived in new condition, paint matched the original 25 yr old car paint.

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Delivery
August 19, 2025

Delivery was too long lack of tracking info. Blamed on Post Office. Not sure what is accurate. I get other things through post office all the time. Have not had this issue.

Date of experience: August 9, 2025
California
1 review
0 helpful votes
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I've used paint scratch since, from what I can recall, the late 1990s, when I had a guards red 1984 Carrera. I think I heard of them on the Pelican Parts forum, way before Google, but can't be sure it was so long ago. I used their paints to do my own ding repair on that Carrera. Later, when I had(and still have) a 1991 Carrera 2, white, I also used paint scratch sprays after my ex-wife smacked the fender with a chair. We're divorced now, but I still got that Carrera, and I fixed the fender. The stuff is great. So yeah, been using them since the late 1990s. And now this is for my 2016 RAV4, which is some odd metallic orange color. My kids hate the color, but whatever, the car was a good price. Anyway, your paint matches as always.

Date of experience: August 8, 2025
Virginia
1 review
0 helpful votes
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2016 forest river
August 18, 2025

Purchased a 2016 ForestRiver. It was in great shape, with the exception of a few paint chips. Took a chance on ordering touch up paint and it matched perfect

Date of experience: August 8, 2025
North Carolina
1 review
0 helpful votes
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Fast service!
August 18, 2025

Fast service, delivery as promised, color match is excellent! Will definitely order from PaintScratch again!

Date of experience: August 8, 2025
Pennsylvania
1 review
0 helpful votes
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Timely Delivery
August 18, 2025

Delivery was very quick after order. As for color match of this stick I can't comment since I didn't use it yet. However, I did buy a stick from them 5 years ago and it was a perfect match.

Date of experience: August 8, 2025
Oregon
1 review
0 helpful votes
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They made it right after a snafu!
August 18, 2025

My second order for the same color was not correct. Paint scratch made it right immediately and sent me the tracking number for the replacement paint. They earned my loyalty!

Date of experience: August 8, 2025