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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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My second order for the same color was not correct. Paint scratch made it right immediately and sent me the tracking number for the replacement paint. They earned my loyalty!
Satisfied with how the color matches. Goes on well and smooth. Happy with purchase.
PAINT PEN WAS EASY TO USE, I RECOMMED TO BOTH MY FRIEND AND DAUGHTER TO BUY ONE FOR THEIR CARS.
GREAT FOR ROCK CHIPS AND TOUCH UPS FROM DOOR DINGS.
I like the product and results. Something to be sorted out or advised is regarding to paint horizontal surfaces, such as roof. Ideally the can should be 90 degrees aligned with the surface, however on the roof it is possible only with full spray cans. I'd say as soon as the cans reached 50% of the paint quantity inside the can, it starts to spill some droplets. I've tried to clean the tip, make sure my finger is not obstructing the tip, etc. But I had the same thing happening when the cans reached less than 50%. It leads to constant reworks to remove the paint drops over the surface.
The PaintScratch website was easy to navigate and to find my paint match. Follow up emails and links to instructional videos were much appreciated.
Haven't been able to test yet due to high temperatures and humidity!
Everything seemed to work well! Entered specific color codes directly from the manufacturer and colors popped up! The only thing which didn't seem to match well was the approximate color from the color chart. I would call it more of a golden bronze than brown, but the color codes for a Thor Outlaw from the manufacturer should be exact.
I haven't used the paint yet, but the paint logically matches my car paint. Fast and simple!
1993 car with well maintained oem paint. Perfect match. Dries in minutes and clear coat blended well.
Hoped the paint would match as it's a 50 year old car, and although it's not exact ( nor did I expect it to be) it's close enough to fix the chips. Also comes in a handy pen, unlike the ones with a paint brush that I make a mess with!
I have used this product for fixing small scratches and large section painting using the spray cans on my 1987 BMW. The color match and finish are perfect. The instructions and online videos are very helpful.
This is a great product. I've used the spray paint and clearcoat to repaint an entire section of my 1987 BMW. The color match was perfect and the finish was as good as original.
Paint is just a tiny bit light however not too noticeable but definitely not it and absolute match
I have been a longtime customer. Great product and always on time.
The paint match was perfect. Following the directions from the wed site and the cans, the job turned out incredibly well
Quick formulation and delivery. I am completely satisfied.
A very good match. Was just what I needed. Good service and good product.
Product was as advertised. Worked great on my project. Good service
Paint matches exactly, the shipping was prompt and the customer service is superb.
Love this touch up. Excellent choice and color match for my moms vintage Jaguar.
The paint I ordered matched my vehicle and arrived within a week of purchase. All I wanted was a simple kit to repair minor scratches and this was exactly that.
The delivery arrived in good condition and the paint was well packaged. The color was a match to my vehicle. Very satisfied with this company. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members