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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Well, delivery was quick, the price was OK but the paint doesn't match.
Easy navigation on website, easy to choose your color
Ordering was easy and my color was available. Didn't take too long to arrive. However the base coat was too white. I applied the pearl top coat hoping it would make the difference to match my car but didn't help. I'm thinking maybe my car faded over the years being it's a 2005. I had mostly small chips to touch up so not a huge deal
While the paint was just ever so little off, it may have had to do with the age of the old paint. When applied correctly, it looks nice and shiny. I had issues when trying to "fix" little areas with the clear coat. The nizzle is not focused. Its aerosols make the under layers dull. I guess, that is what I get for paying what I did.
I would rather pay a little extra for nozzles that can be adjusted for sharpness and angles than to buy this that is too hard to work with.
Package arrived with one can of paint damaged. This was quickly replaced without hesitation. Grat customer service. Love the paint matching guidance provided!
Awesome paint and good instructions on web site, I just don't know how to paint well
Used for a rock kissing my new car. I fixed it with little effort. Days after I received a small scratch and fixed it as well.
I bought paint to match a 2019 Forest river wolf pup camper and it didn't match at all. It was much lighter.
Very clear understanding of what will fix the paint, great bundle
Easy to use website, Good communication on order status, met estimated ship date, perfect color match, great resources for prep and application!
I had to try several years of RV-Other to find all my paint codes (was recommended by other Tififn owners). Paint chip colors are quite off, but am working specifically by codes.
Website is user friendly, though having expedited shipping option would be a big help.
Simple. Easy peasy.
Minimal paint experience required. Instructions followed.
Replacement side mirror shell sanded, primed, painted, clear coated, and new mirror shroud now matches the Camry's 'pre-dawn grey Mica metallic' color.
Website is easy to use and PaintScratch keeps you informed each step of the way.
Easy to purchase, the paint matched well and they spray can a nozzle were good quality. Would recommend.
Great color match on the touch up pen I previously ordered. Thank you
Great service, fast and easy. The only one to offer perfect paint match in all convenient quantities. Great experience overall, gives you all you need for the job!
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

