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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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I'm having a good experience. The rainy weather has slowed my progress but all is good. Thank You. The dabbers work fine and the cleaner equally as well. It's a great experience.
The paint pen I was sent, did not match my 2023 Colorado. I was sent a pen labeled 2021. I sent a picture showing the paint didn't match in a small chip thet I tested.
Now they want me to jump through hoops to get a refund. They want me to send back a sample, at my expense. The paint came from paint scratch.
The color is a match but it almost seems like it was a different sheen than my dash
Was expecting a container with a brush in the cap for touching up paint damage.
The hard tipped paint pens are difficult to use, and dispense too much paint; makes a mess of a small area you're trying to paint.
I've Always had a good outcome with the paint match and quality
Paint matched great. Wish all companies got it right.
Thanks Russ. Will pass information on to my car club friends
Great, paint is a perfect match. Wait time for paint to be delivered was a little long.
The ordering experience was easy and quick. The paint was a good match and easy to apply
We just purchased a new Lincoln Corsair. I've always had touch-up paint to repair the inevitable rock chips, and I was having a hard time finding this color until I found PaintScratch.com The price is reasonable, shipping was fast, and they're very careful to have you try out the paint to be sure it matches your car (which it did!). I'm a happy customer!
I have used them in the past. Prompt service quality products.
Site was very good at walking you through the process. From order to application.
Order and shipping were all good. Have not used the product yet.
I did not receive my order confirmation after making my order. After contacting support I got this information promptly. I haven't tried the products yet, but appreciate the help page walking through the touch up process step by step.
The online ordering process was quick and easy. I repaired several scratches and chips on my vehicle using the primer, paint and seal coat kit. The paint matched the exact color of my vehicle and was easy to apply. I highly recommend wearing some vinyl gloves in case you get some on your hands. Good product and I'm glad I purchased it. Thank you!
Ordered 2 paint pens at $17 each… it took awhile for my order to even get processed…. Received the pens and was disappointed with the quality of it…. The paint just runs out of them when used, it waste so much the end piece keeps falling out, total mess… for the price the pen quality could be a lot better!
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

