On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything is good and easily accessible in my opinion thanks
That cancel is not good so I go to another company thanks a lot
Thank you for your feedback. The airline cancelled the flight and authorized a refund. The cancellation is an airline operational decision that we, as an agency, have not voice in. We regret any inconvenience.
I'am so happy to find this ticket 🙏🏿 i looking forward for the date to reach.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Prompt, User friendly app,Reasonable price.I like
The overall experience dealing with website
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Awesome sauce thank you in advance for the advance. Gonna love seeing my family
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to use and customer friendly will use it again on my next booking
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy stress free had some complications with Synchrony Bank though!
Thank you for your feedback. Please contact our representatives if you have any questions. They will be happy to assist.
Effective, all the details and information can be gathered at your finger tips.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good offer thank u so much I will recommend my friend this airline
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to do. Didn't take too long to fill out all of the needed information.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quick n easy-to-use, no need to spend time. I had been using onetravel for more than 7 years and their service is always good
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
On line booking was streamlined and not complicated. Thank you!
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far everything as been great. Thanks for your help in making the reservations!
Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns.
Cheap fares I will book again with you. The layovers are for real. It is cheap because we got a lot of layovers.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good and perfect I will use you as always as I travel to any of my destinations
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very satisfied and good service customer service answer all my questions
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great information about everything and I love the guidance of how to go about choosing the best flight!
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great! Easy booking and happy that it worked out. Great price as well.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy booking, good price and good service. Flight time is just what we needed.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.