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OneTravel

3.7

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OneTravel Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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13,592 reviews

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Ghana
1 review
0 helpful votes
Follow Nathaniel G.
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Everything is good and easily accessible in my opinion thanks

Date of experience: July 13, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Brazil
2 reviews
0 helpful votes
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That cancel is not good so I go to another company thanks a lot

Date of experience: July 13, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. The airline cancelled the flight and authorized a refund. The cancellation is an airline operational decision that we, as an agency, have not voice in. We regret any inconvenience.

Curacao
1 review
0 helpful votes
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I'am so happy to find this ticket 🙏🏿 i looking forward for the date to reach.

Date of experience: July 13, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Georgia
2 reviews
0 helpful votes
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Prompt, User friendly app,Reasonable price.I like
The overall experience dealing with website

Date of experience: July 12, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Awesome sauce thank you in advance for the advance. Gonna love seeing my family

Date of experience: July 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
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Easy to use and customer friendly will use it again on my next booking

Date of experience: July 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Texas
2 reviews
0 helpful votes
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Easy stress free had some complications with Synchrony Bank though!

Date of experience: July 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. Please contact our representatives if you have any questions. They will be happy to assist.

Jamaica
1 review
0 helpful votes
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Effective, all the details and information can be gathered at your finger tips.

Date of experience: July 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Florida
1 review
0 helpful votes
Follow Wanda W.
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Good offer thank u so much I will recommend my friend this airline

Date of experience: July 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Colorado
1 review
0 helpful votes
Follow Suzanne G.
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Easy to do
July 19, 2024

Easy to do. Didn't take too long to fill out all of the needed information.

Date of experience: July 8, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Texas
1 review
0 helpful votes
Follow Rachma I.
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Quick n easy-to-use, no need to spend time. I had been using onetravel for more than 7 years and their service is always good

Date of experience: July 5, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
Follow Loretta Y.
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On line booking was streamlined and not complicated. Thank you!

Date of experience: July 5, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

MP
1 review
0 helpful votes
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Great and satisfied
July 15, 2024

Great and satisfied. Will highly recommend to other. T.Y..

Date of experience: July 4, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Missouri
1 review
0 helpful votes
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So far everything as been great
July 14, 2024

So far everything as been great. Thanks for your help in making the reservations!

Date of experience: July 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns.

Canada
1 review
0 helpful votes
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Cheap fares I will book again with you. The layovers are for real. It is cheap because we got a lot of layovers.

Date of experience: July 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

AE
1 review
0 helpful votes
Follow Ssennyonga B.
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Good and perfect I will use you as always as I travel to any of my destinations

Date of experience: July 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Illinois
1 review
0 helpful votes
Follow Feliciano T.
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Very satisfied and good service customer service answer all my questions

Date of experience: July 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Puerto Rico
1 review
0 helpful votes
Follow Kenrick W.
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Great information about everything and I love the guidance of how to go about choosing the best flight!

Date of experience: July 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

New York
1 review
0 helpful votes
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Great!
July 12, 2024

Great! Easy booking and happy that it worked out. Great price as well.

Date of experience: July 2, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Easy booking, good price and good service. Flight time is just what we needed.

Date of experience: July 2, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.