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OneTravel

3.7

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OneTravel Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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13,592 reviews

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Canada
1 review
0 helpful votes
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For now
April 25, 2024
Updated review

For now. My first contact with onetravel.com. Received the information.

Date of experience: April 15, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. Please contact our representatives if you have any questions or concerns.


For now
April 25, 2024
Previous review

For now. My first contact with onetravel.com

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Thank you for making it so easy...
April 23, 2024

Thank you for making it so easy...great job. Helped me get to my Dad tonight before he is gone.

Date of experience: April 13, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

PG
1 review
0 helpful votes
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Cheaper and easy acess customer service up to date...
April 23, 2024
Updated review

Cheaper and easy acess customer service up to date fast and reliable

Date of experience: April 12, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.


Cheaper and easy acess
April 23, 2024
Previous review

Cheaper and easy acess

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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During my flight search, flight schedules are limited and can not get good seats for the three together even if I upgraded my tickets to be able to get 3 seats together.

Date of experience: April 12, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We regret that it was not a satisfactory experience.

Poland
1 review
0 helpful votes
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Ok very very nice very very very very very very very

Date of experience: April 12, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
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On Passport issue...
April 22, 2024

On Passport issue...The country Tanzania is not mentioned on drop down so I pick the next one, Uganda. I hope you guys will fix it soon

Date of experience: April 11, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback

Guatemala
1 review
0 helpful votes
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Buen servicio nada que reclamar excelente gracias.

Date of experience: April 10, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Eswatini
1 review
0 helpful votes
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Manageable and totally stress-free
April 20, 2024

Manageable and totally stress-free. A pleasurable experience...

Date of experience: April 10, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
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Thank you!
April 20, 2024

Thank you! For the very prompt and professional service

Date of experience: April 9, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Puerto Rico
2 reviews
0 helpful votes
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Fast very good price hopefully won't have any problems traveling

Date of experience: April 9, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. Please contact our representatives if you have any questions or concerns.

Texas
1 review
0 helpful votes
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Thank you for existing 🥰🥰 and I don't need extra help thanks..

Date of experience: April 9, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Honduras
1 review
0 helpful votes
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The easiest, fastest and cheapest way to buy plane tickets!

Date of experience: April 9, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Namibia
1 review
0 helpful votes
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Booking went on well
April 17, 2024

Booking went on well. When will I get my ticket in my email?

Date of experience: April 7, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. An email confirmation was sent yesterday. If you have questions please contact our representatives for assistance.

Czechia
1 review
0 helpful votes
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Nice work, fast and good price.next time I will order again

Date of experience: April 2, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Virginia
1 review
0 helpful votes
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Waiting for the very day trip, thanks.only one time booking experience hope to try again

Date of experience: April 1, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback.

Canada
1 review
0 helpful votes
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I had trouble paying for the tickets but I believe it was because the flight was not open

Date of experience: April 1, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. If you have questions please contact our representatives. They will be happy to assist.

Puerto Rico
1 review
0 helpful votes
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Nice and easy to purchases have been using for the past 2 yrs

Date of experience: April 1, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward a assisting with your future travel needs.

Colorado
1 review
0 helpful votes
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Really easy to navigate, found a really decent price on our tickets.

Date of experience: March 31, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward a assisting with your future travel needs.

District of Columbia
1 review
0 helpful votes
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It was quick and easy to book my flight and the website showed me all the options.

Date of experience: March 30, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward a assisting with your future travel needs.

Massachusetts
1 review
0 helpful votes
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Great work keep up
April 8, 2024

Great work keep up.
I'll be some day next travel.
Thanh you so much!

Date of experience: March 29, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.