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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far it's been great! First time user and the site seems easy to navigate>
I can easily access your link and immediately address my concern. Thank you
It is good in my opinion de that process is a little large
I have had a bad experience using one travel. You can believe me when I say I will never use one travel, and let all my military friends and veterans about how bad this one travel company does business, specially with military members active or retired!
Very good and easy to use. Cheapest. Great work engine that finds cheapest flights and organises them for you.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thanks is a good price and fast filling the dorm, thank very much
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Everything went according to schedule. No delays… There was one in CLT but, of course, it is not your fault. Thank you!
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great! Awesome! Online service. I use this site for all of my travels
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent customer service, solved the problem and stayed with me on line until the problem resolved
Great customer service. Very helpful and never had to wait.
Horrible! No recomiendo esta empresa.no tienen una atención adecuada con el cliente. Y encima te aumentan el costo del pasaje.
Thank you for your feedback. We regret that it was not a satisfactory experience.
You are good at what you the service was quick easy and very professional
Beautiful beautiful behaviour beautiful behaviour beautiful behaviour beautiful behaviour
Quick reservation is available
It is much more client oriented service
Easy & quick affordable I like the choice of the airline they offer
Love the fares, has always been pleasant trips with no problems
Interesting trying to navigate this site when not in my home country
Thank you for your feedback.
Excellent service. It was easy and efficient. One stop shop as I managed to book both flight and hotel at one go
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
Excellent service. It was easy and efficient. One stop shop as I managed to book both flight and hotel at one go
Every thing went well for me Im a older person that is not computer savvy this was very easy to do
Good app and affordable and the service is really good
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Sorry to hear that we looked through this reservation and it was booked last year Sept. We called you in Feb multiple times due to having a schedule change and each time this was your comment to the agents: Remarks: - "Inbound recieved spoke with //checked if any further assistance required, pax said everything is fine hence no action taken and closed "