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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a very fast and easy experience thank you so much
So far so good
Flights and times were good for me and very easy to navigate through the website hopefully everything works out
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Easy to make a book for travel easily find the price fit for my budget
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The booking process is smooth with many options. I love traveling via One travel. Wonderful travel agency!
I have traveled with Onetravek for several years.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to use. Great reminders that give me added peace of mind
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good business with you I am fine and ready for my trip.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far so good except our seat from haneda to Chicago. No set availability yet
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Someone called me and I rejected the call because I felt unsure of what they were calling me for, so I asked her to send me an email to make sure it was a call from this company.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very good experience, the service was customer-friendly
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My experience was good. The procedure was QUICK AND I made my reservation at ease and without complications
Thank you for your feedback. We are happy to hear it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great experience very helpful and easy to get a good prices
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I added check in baggage--- not listed
I cannot check in my trip online
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I did my reservation so fast, as soon I found out the good prices online, nothing to complain about it.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
At the time I need to travel, I always choice one travel to booking my trips, because it's easy and convenient.
Awesome experience using one travel site since it was my first time on this site.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Is someone going to call me as I will incur no more US telephone charges?
I have sent multiple emails, with no response!
WTF…….a promised call from RUBEN at ONE TRAVEL, for FEB 5/24, still not received.
This is customer service?
This is being considerate of my feelings?
I think NOT
Excellent service, the system is user friendly and there's always a consultant to chat with, whenever you're stuck.
Thank you for your feedback. We are happy to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.
All I've did is booked the flight. But so far so good
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Easy to navigate and there were many choices to look through
Thank you for your feedback. We are glad to hear it was a satisfactory experience. We look forward to assisting with your future travel needs.
Fast and easy to understand. Only a one way ticket. Mother is dying and don't know how long I will be staying.
Thank you for your feedback. We are glad to hear that it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.