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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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Nice presentation of products. Sizes sadly are a bit unreliable. Shoes to big, one top too small, despite ordering my usual size
Nothing like the pics. I have to return everything at my expense. Never again. Cheap materials and fabrics. Nothing fits or hangs properly.
I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them.
Sadly that is what I'm hoping for! Waiting to hear back from them:(
Will not order from them again!
Sorry to hear that the product does not meet your expectations.
The address on the received package is not our return address， it is only a hub of the shipping company. The package was shipped from China.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
In order to give you a better shopping experience, we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Pockets sewn closed on coat. Boots cheaply made. I guess you get what you pay for.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https :// noracora. Com/information/Return%20Policy
If you want to do a return, you can submit a return request on our website.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Hoping for less polyester. Nice products otherwise.
Order arrived on time and intact but the fabric and quality of the jacket are very poor.
Beautiful tops at reasonable prices. Only problem is high cost for shipping
I was really excited to receive these items based on the pics and description of item. (and the material listed) The items listed as cotton were not. They are at least 50% poly if not more. VERY, disappointed. I can't be bothered returning them so I will probably give them to someone for the holidays as a gift.
Thank you for your feedback. You can check the material and fabric on the product page, the material is Jersey and the fabric is Polyester95%&Elastane5%.
We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department. Hope to see you again soon~
Having trouble in adding to my order, unable to get back to my order page easily.
Finally was able to fill in the order page, but each item is arriving separately and I am still waiting for the last two items to arrive.
I ordered a blue jacket. It is very soft but longer than I expected. This is a reorder as the first one I ordered was too big. This one is a little big but will do. It is difficult to tell about the sizes as they are different than in the US.
I'm still having problems with the sizes. I will have to pay to have the last two I ordered altered.
Easy shopping. I like the clothing choices. I will continue to shop here.
Excellent items! They were sturdy and slip proof. Great!
I ordered this top from NoraCora and it was even the wrong size! It's actually laughable that this company is completely sketchy and a gigantic fraud.
Thank you for your feedback. All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https :// noracora. Com/information/Return%20Policy
Currently, we only provide email service and live chat services. But we will offer phone service in the near future. Sorry for the inconvenience.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
You already submitted a return request and get the authorization. Please do not worry about the 30 days period.
Regarding your return request, our service team sent you an email today. Please kindly check your email inbox or the spam box and reply to us.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Site not very user friendly, I found it to be confusing.
After looking at the pretty pictures and reading the descriptions I ordered a large selection of items like pants, shirts, shoes, and some other winter wear. Everything I received is garbage. Things are the wrong size, nothing like the descriptions, I am incredibly disgusted. After speaking with their "customer service" they told me that I can pay out of pocket to have everything shipped back, and they will decide how much of a refund I will get. So even if you pay to send their garbage back, you will only get refunded for some of the garbage. I asked why I had to pay the return shipping fee since they were at fault for sending me a completely wrong order, and they told me that they were handling a high volume of customers issues right now and I should try again later. Skip the headache and disappointment, do not order from these scammers.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order. You can check the return policy at https :// noracora. Com/information/Return%20Policy
Except for the final sale items, your order is returnable, and you will get a full refund once you return the items.
Upon checking, we only receive the size issue of the Casual Black Flat Heel Closed Toe Daily Boots, and the refund is being processed to your payment account.
We did not receive your return request for other items. Did you submit it? If not, please kindly contact our customer service team and tell us which items you need to return, and we will handle the issue for you.
Your feedback is highly appreciated and we will forward it to our relevant department.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
These clothes are cute but I am having trouble with the size. The T shirts are made large. This sweater that I bought fits better but doesn't look good on me. So far I have not bought anything that I can use.
The shirts are a lot bigger than I expected. I ordered 3 duplicates by mistake. Trying to return them and two others that are cheap quality have been very difficult!
The November order was delivered quickly but still waiting on my last order?!
Great selection; petite sizes would be appreciated.
Shipping prices are way too high! I would have canceled had I paid attention.
Update: the company reached out to me via a third-party site. I was given an apology along with a chance to cancel my order. I did let that order expire and made a different order, and spent more money using the discount code provided to me. I have increased my rating to 3 stars due to the company reaching out. Not sure about the products because I have not received them yet! I got an email on Oct. 27th saying my package was on the way to logistics (it is now Nov. 4th), and have not heard anything since. I was hoping I would receive my order before November 9th because I was planning to wear one of the items I ordered, but I guess that's not going to happen. Still no tracking number! I love the look of the clothes on the website but if I had to do over again I would not have ordered from here.
Shipping prices are way too high! I would have canceled had I paid attention.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
According to the return policy, the customer is responsible for the return shipping cost. For your return request, our service team sent you an email, please kindly check it.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!