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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Missouri
1 review
0 helpful votes
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Fast service
November 11, 2022

Quick and easy. I was able to place order and received to be using them

Date of experience: November 11, 2022
California
1 review
0 helpful votes
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Website easy to use. Easy to navigate. You select your item then size and go to check out. No hassles.

Date of experience: November 10, 2022

The shopping site is very easy to navigate
March 14, 2021
Previous review

The shopping site is very easy to navigate. Love so many items. They are all beautiful.

Date of experience: March 13, 2021
Arizona
1 review
0 helpful votes
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Great until you click on something to have a closer look at but when you go back to looking it takes all the way back to the beginning instead of where you left off. I would like to be able to look up my order without talking to your customer service.

Date of experience: November 10, 2022
Germany
1 review
0 helpful votes
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Bestellung und Lieferung
November 10, 2022

Die Ware braucht etwas länger bis es in Deutschland ankommt aber es lohnt sich und bei Sammelbestellungen sogar Versandkosten frei.
Große Auswahl und gute Verarbeitung.

Date of experience: November 10, 2022
North Carolina
1 review
0 helpful votes
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Very pleased!
November 10, 2022

My first order and all went great! Going to order again soon.

Date of experience: November 10, 2022
Washington
2 reviews
0 helpful votes
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The shipping doesn't take too long and the product is wonderful. I bought the soft clouds leggings before and love them.

Date of experience: November 9, 2022

Kept arguing with me while I was trying to check out
November 25, 2022
Previous review

Kept arguing with me while I was trying to check out. I wanted to use PayPal, but there seem to have been a reason why I couldn't. It's taken care of now, but it was a problem. I hope the product is way better than the service, and that it comes within a certain amount of time.

Date of experience: October 25, 2022
Indiana
2 reviews
0 helpful votes
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Very easy to find what I was looking for the style and colors I liked

Date of experience: November 9, 2022
Texas
1 review
0 helpful votes
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Pretty easy to get around
The website. Good pricing and was able to get free shipping.

Date of experience: November 9, 2022
Tennessee
1 review
0 helpful votes
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I love this company
November 9, 2022

Love the prices, the products and the ease of paying. I always find just what I need and the items have been top quality

Date of experience: November 9, 2022
Oregon
1 review
0 helpful votes
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Excellent Customer Service
November 9, 2022

First time order; easy shopping and good details on sizing. Somehow ordered double on 3 items. Customer service answered my request to review almost immediately and backed off the 3 items not needed and credited my account. Very impressed!

Date of experience: November 9, 2022
North Carolina
2 reviews
0 helpful votes
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Unreal
December 9, 2022
Updated review

Love your clothes It took forever to arrive... then it was the wrong color... looked nothing like the photo. Only good thing was the material.is great it's beautiful material

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2022
Miss W. Noracora Rep
over a year old

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

For the color difference, could you send photos to our service team for checking? It would be a big help to us to improve the product quality. Thank you.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Love your clothes
October 10, 2022
Previous review

Love your clothes

Date of experience: October 9, 2022
Texas
1 review
0 helpful votes
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Satisfied with service but items size don't work.
December 9, 2022
Updated review

Received order. Sizes did not fit as expected. I am waiting for information needed to return items.

Date of experience: November 9, 2022

Good selection
October 10, 2022
Previous review

Good selection

Date of experience: October 10, 2022
Texas
1 review
0 helpful votes
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Updated
December 9, 2022

Can't get help with customers service in chat. Agent was rude and unhelpful. Not only did they tell me my order was to much but they still charged my account and I can not get in touch with them. Their chat does not offer help their email does not respond to you.

Date of experience: November 9, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve our service.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

California
1 review
0 helpful votes
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Run's small! For tiny people
December 9, 2022

I ordered an XXL but it's the size of a small. In order to return it the cost for shipping is higher than the item. And the shipping i paid to receive it was half as much as the item. They pictures they show on their site are deceiving and the people must be children that are the models.

Date of experience: November 8, 2022
Miss W. Noracora Rep
over a year old

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Florida
2 reviews
0 helpful votes
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Shipping fees
November 9, 2022

Please be careful...shipping fees are out of this world. And you don't see them until after the order is placed.

Date of experience: November 8, 2022
New Hampshire
1 review
0 helpful votes
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As to be expected
December 8, 2022
Updated review

I took a chance and had hoped for better quality but understand that you generally get what you pay for so although my perchance wasn't as good quality as I'd hoped it was fine for the money. I will not be purchasing anything else from them though.

Date of experience: November 8, 2022

So far so good
October 5, 2022
Previous review

So far so good.

Date of experience: October 5, 2022
California
1 review
0 helpful votes
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Great Pants
November 8, 2022

Quick and easy ordering. The pants are very warm and fit perfectly. I was visiting in the Midwest and needed pants that would keep me warm in the cold and windy weather.

Date of experience: November 8, 2022
Australia
1 review
0 helpful votes
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Easy to navigate site, delivery is relatively quick. Packaging is good and no damages

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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What you see isn't what you get!
November 8, 2022

For the dress: just purchased it 11-8-2022, received on 11-28-2022. I am 5'4, size L in dresses, weight 149. Dress too tight, way too long, and minus the belt.
For the blouse: fake embroidery look, not like the blouse modeled on site.

Date of experience: November 7, 2022
New Zealand
1 review
0 helpful votes
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Product fine.was what expected
November 8, 2022

Lovely great service at Noracora. Had product promptly and kept informed

Date of experience: November 7, 2022