On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I had a complaint and it was quickly handled and taken care of.
It kept adding articles to order I had not put there and I had a hard time removing them. It took me about 30 minutes to take them off and order what I wanted.
Very fast reliable delivery. With US exchange rate shopping online is more about efficiency, similar quality, similar prices available at local Winners.
Why am I not getting 50% off? It's still Monday!
Confusing to get started yes it was. Nothing else to add
Disappointed with the sizes. Not sure how I ended up with items 2 - 3 sizes too large. They claim I ordered the larger sizes, but I know I would never have placed orders with those sizes.
Very long time to receive orders. Not sure if I will order anything from your noracora again
Wow.found this site n thought it was great...unfortunately,u will wait,at least,a month,maybe more for delivery,n secondly they took my order(n also my money off card),when they didn't even have said product IN STOCK! N never even let me know anything,til I call A MONTH LATER, n they say,OOPS! One item you will NEVER GET cuz we have no more(STILL HAVENT SEEN REFUND) N the other WE CANT EVEN GIVE U A SHIPPING DATE FOR,CUZ WE'RE SO BUSY,WE HAVENT A CLUE...wow,I'm done,POOREST CUSTOMER SERVICE I'VE EVER SEEN FOR SAME EXACT ITEM I HAVE FOUND U CAN FIND CHEAPER ON NUMEROUS OTHER WEBSITES, LOOK AROUND FRIENDS,THESE GUYS. AINT WORTH IT..
Great variety, easy to use site site was easy to use but the sleeves on both tops were so long, and the sweater top did not look like the picture. Unfortunately costs more to return than what the tops costs.
You will have to pay to ship your returned item to CHINA! The cost is enormous from the U.S., often times making the refund shipping costs more than the cost of the item. They do not have distribution centers anywhere else. Also, the quality is not all that good. I would compare it to the quality of Walmart clothes or worst. Sizes are also not the same in all items. BEWARE.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
No problems size was in color was in selected and checked out no problems
I thought it was great I received my order right on time
Too long to receive first order and sizes run small.
To expensive on returns. I will not order again from this company
The shirts are cut/constructed in a strange way. The shoulder seams fall halfway to my elbows, while the rest of the shirts fit well. I contacted Noracora about returning them and was told a return had to be sent to China. Definetly not worth it. Buyer beware.
Product selection was very good, found all items in a timely manner, Colour selection great and prices and discounts galore, THANK YOU NORACORA! Will definitely return again & again for more great stuff as the new seasons arrive, Winter, Spring, Summer & Fall Thnxs AGAIN! The only problem was the boots or moccasins I received were about 2 sizes too large & no return slip in sight nor a customer service # to contact anyone. Poor management I guess. Not I'm impressed at all.—
Thank you for your feedback and sorry for any inconvenience. $17.99 is a shipping cost.
The shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now, it`s $99 after discounts (excluding final sale items).
So when your order amount after discounts is less than $99 you`ll be charged the shipping fee. Hope for your understanding.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
I was not satisfied with my order two of my orders were too small and they were extra large
Thank you I hope I'll be happy with my order
Very pretty butterfly decal on front is what caused me to order. Apparently it runs true to size. I ordered large but should have order d medium.
Absolutely Love the selection of clothes! Can't wait to see my purchases and hopefully they fit perfect! :)
My experience was not good because I used their size chart and everything I got was too big. I want my refund please
Thank you for your feedback. Our service team replied to you on 8th, Nov. If you did not receive it, please try to check your spam.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center by email at [email protected] or by chat online.? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Love the fashions and the payments. I love the designs. I am not physically able to shop and I can trust the quality and fit!
Glad to hear that you like our products.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the delay issue. The refund is under process, and you can check your payment account for it one week later.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve our service.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!