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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Canada
1 review
0 helpful votes
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Beautiful
June 13, 2020

Beautiful dress the one I ordered here! The color is exactly like the photos and I love the adjustable straps! I have a 5'10 bra and size 12D and the large size fits me perfectly, not too short.

Date of experience: June 11, 2020
France
1 review
0 helpful votes
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Feel like a goddess
June 12, 2020

Every dress I buy has your feedback and is very well made! I still have some from years ago that I recycle back in my closet. The best part is how often they get new things for a shopaholic like me!

Date of experience: June 11, 2020
NL
1 review
0 helpful votes
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Always beautiful
June 12, 2020

The dresses are always beautiful and of great quality. Delivery and service are exceptional and very fast. Returning anything you don't always need is very easy and stress-free. I always go to this online clothing store!

Date of experience: June 11, 2020
West Virginia
1 review
0 helpful votes
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I have been ordering from them for the past few years and love this store! I have probably over 20 items and everything I've ordered always looks better than I expected! I definitely recommend it! Delivery is also fast!

Date of experience: June 11, 2020
New York
1 review
0 helpful votes
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The customer service I received was excellent! Quick responses and always offering ongoing support and assistance were greatly appreciated! I was stressed out about not getting my dress on time and a customer service agent lifted the weight off me and helped me easily! Such a lovely person is definitely a great company :) Thanks for all your help!

Date of experience: June 11, 2020
New Jersey
1 review
0 helpful votes
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I ordered 2 pairs of shoes- the same shoe and size in colors black and white. Immediately after I paid for the online order I received an email confirmation showing 2 pairs of BLACK shoes instead of one white one black. I immediately (exactly 2 minutes after I received the email confirmation) and told them the order was wrong and I didn't want two pairs of the same shoe in black. I sent a screen shot of my order and order number. I continually received a robo response that had nothing to do with the problem. I sent a total of 15 emails. Then 4 days later, I received an email saying I was too late and the order had shipped. As mentioned, I have indisputable time stamped proof of my order, all the emails I sent and what I'm saying. Noracora probably did not have the white shoe so changed my order to two black shoes so they could collect on 2 pairs of shoes rather than one. Here is the link to my order Cart | noracora
SAVE YOURSELF FROM DISHONESTY AND GREED AND A GROSS WASTE OF TIME. DO NOT ORDER FROM THIS COMPANY

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Washington
1 review
0 helpful votes
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After waiting over three weeks for tracking info on my order I found that the web pages had been taken down and no way to find my order. I googled and found a phone # and the man with the Eastern Indian accent said they would cancel the order and refund my money. He just needed me to go to a web sight (www.msupport660) and let him remotely access my computer to provide a "refund request form". It could not be mailed or emailed. Ummmm... I don't think so! When I denied him access he had a few names for me. PLEASE do not be a victim of this company. Not sure if pay pal will honor the $63.00 refund but lesson learned.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting so long. Did you receive your merchandise? If not, could you please provide us your order number so that we can check and handle the issue for you?

For now, we don`t offer phone service. Please don`t trust the phone number in the searching result.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Arkansas
2 reviews
0 helpful votes
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Fraud
July 11, 2020

DO NOT ORDER FROM THIS COMPANY they will take your $ money I placed an order on 5/4/2020 still not received the package and its 6/12/2020 I have ask everyday regarding my items (kept all my emails) just had to turn over to my attorney they are robotic in responding to you this is response I received this is the response I received at 9:03 6/10/2020. 2020-05-19 06:16
INGLEWOOD, CA *******, Picked Up by Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 6:16 am on May 19,2020, in INGLEWOOD, CA *******. This does not indicate receipt by the USPS or the actual mailing date. Sorry that we are not able to guarantee the delivery date.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Kansas
1 review
0 helpful votes
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I bought from them company almost 4 weeks ago and they never shipped anything. I don't even have a receipt. I am going to have to call my CC company and dispute. Why are companies such scams. I was a little suspect but thought if it was coming from UK it will be good. NEVER AGAIN. I am only buying American made! Back to JJILL..

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Illinois
1 review
0 helpful votes
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Scam
July 11, 2020

Major scam. Returns aren't accepted, comunication is a joke. Chinese company and the clothes pictured aren't even close to what nasty stuff they send.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
0 helpful votes
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Highly recommended boutique.
Amazing quality, fast delivery of my dress, size is accurate and customer service is excellent.
My new favorite place for clothes.
The only downside is that they will bankrupt me with so many options.

Date of experience: June 10, 2020
Denmark
1 review
0 helpful votes
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I love how it fits
June 12, 2020

I love the material of my new dress, I love how it fits. Besides that the dress is amazing, it was delivered to the few weeks! It fascinates me, I'll go back to buy some shoes that I saw here!

Date of experience: June 10, 2020
Poland
1 review
0 helpful votes
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I bought here a dress for a friend's birthday which unfortunately could not go through the quarantine. The dress looked exactly the same as the model in real life. However, we fall a little short for tall girls! I was also very happy with my order!

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
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Outstanding!
June 12, 2020

Fantastic service from a really charming and highly efficient employee who is committed to doing a great job. Thanks again!
I have had a couple of technical problems and each time they responded quickly and with positive results.

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
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There are such beautiful styles, patterns, and designs. I live in their play suits! They are so pretty, feminine and elegant. It is very easy to return if you are not very happy and choose another. I love this boutique!

Date of experience: June 10, 2020
Germany
1 review
0 helpful votes
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Great clothes
June 12, 2020

I have been buying here everything that takes the year and I have found that the delivery is very fast despite the pandemic. The service is excellent and it is very easy to return items and quickly receive your store credit in your account. The quality of their clothes is very good and it fits me perfectly, you have to order quickly, otherwise they will sell out quickly. I also really like products like accessories and shoes.

Date of experience: June 10, 2020
Germany
1 review
0 helpful votes
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Transaction so easy
June 12, 2020

I wanted to buy a dress here that I loved, but unfortunately there was only one size that was too small for me, I ended up buying another equally beautiful design. I will wait a little time for you to find my size in stock.

Date of experience: June 10, 2020
NL
1 review
0 helpful votes
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Very helpful
June 12, 2020

Customer service was very helpful with my inquiries about a refund. The service representative answered all my emails quickly and went out of her way to help me. Thank you!

Date of experience: June 10, 2020
Sweden
1 review
0 helpful votes
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Excellent
June 12, 2020

Online shopping is always unpredictable, but it makes it easy to continue shopping at a store like this when you know that the customer service you will receive is excellent! Thank you very much for your time and a fair and customer first resolution for an unfortunate situation. I appreciate!

Date of experience: June 10, 2020
New York
1 review
0 helpful votes
Follow Hazel R.
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Thank you so much for your fantastic customer service and for being patient with me after asking so many things before ordering. I will always be a customer of yours, I will buy with confidence given that experience!

Date of experience: June 10, 2020