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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Texas
1 review
0 helpful votes
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I was attracted to the site by the nice looking ladies tops. I bought two as a starter order October 4,22. Unfortunately the sizing surprisingly is way too large, I now see that in other reviews. You must pay to ship returns back to mainland China, alternately they offer a 15% cash refund. EH

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Miss W. Noracora Rep
over a year old

Items need to be returned to our fulfillment center in China, we are sorry for any inconvenience. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Mexico
2 reviews
0 helpful votes
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I bought two blouses that look great on their website, but not so good on me. So I set out to return them. I contacted the company via their website using Live Chat. The reminded me that I was responsible for the cost of a return and that I'd have to return the items to CHINA!~ They offered me 15& refund to keep the items. I said no and took the blouses to the post office to return them to CHINA! The postage was $26 US dollars! I went back to the CSR and after negotiations they offered me a 50& refund. So I accepted the 50& and kept the blouses which I'll never wear. BEWARE!

HBPT*******
Sorry that you are not satisfied with the item(s).

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible customs fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s).

If you still want to return the package, you should contact us for a return label as soon as possible. You can check the return policy here: https :// noracora. Com/information/Return%20Policy

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Miss W. Noracora Rep
over a year old

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with it. We'd love to confirm more details about your return request and communicate with you. Please check the resolution we sent.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Washington
1 review
0 helpful votes
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Sizing isn't always quite what it says it is. The boots were only for very narrow feet. But I have received things that were too small, that I am keeping because i am in the process of losing weight.

Date of experience: November 3, 2022

Some sizes aren't quite what is said on the sizing
October 12, 2022
Previous review

Some sizes aren't quite what is said on the sizing. I check every piece of clothes I buy now, because they are all different, and I got a top that is at least one size smaller than its sizing said. I can wear it, but barely.

Date of experience: October 12, 2022

I had to use my coupon too fast
July 21, 2022
Previous review

I had to use my coupon too fast

Date of experience: July 21, 2022
Canada
1 review
0 helpful votes
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Good products but VERY poor customer service solutions
December 3, 2022
Updated review

The customer service I was given was extremely poor. I talked to 3 different agents at different times. None of them were helpful and they had no solutions for me. Very poor service. I will NOT shop this site again!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Miss W. Noracora Rep
over a year old

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with it. We'd love to confirm more details about your return request and communicate with you. Please check the resolution we sent.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


The customer service I was given was extremely poor
November 3, 2022
Previous review

The customer service I was given was extremely poor. I talked to 3 different agents at different times. None of them were helpful and they had no solutions for me. Very poor service. Not sure I will shop this site again

Date of experience: October 3, 2022
Australia
2 reviews
0 helpful votes
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Disappointed
November 2, 2022

The time frame of receiving the articles and packaging materials were great.
However the clothing and shoes were trash.
Nothing to what I expected.
Extremely disappointed would never purchase from them again.

Date of experience: November 2, 2022
North Dakota
1 review
0 helpful votes
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Shirts
December 2, 2022
Updated review

Everything was just as it looked. I'm very pleased.

Date of experience: November 2, 2022

First time user
October 27, 2022
Previous review

First time user

Date of experience: October 27, 2022
Florida
1 review
0 helpful votes
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Never again
December 2, 2022

Would have been nice if a big fat coupon had shown up at the end for a reward. I may not use your site again cause there was no reward except getting rid of that exorbitant shipping. Alot of great clothes/shoe sites out there, that will work for my $

Date of experience: November 1, 2022
Maryland
1 review
0 helpful votes
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Love Nora cora
November 2, 2022

Easy to use, lots of inventory. Site easy to navigate too

Date of experience: November 1, 2022
South Dakota
1 review
0 helpful votes
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Absolutely love!
November 1, 2022

Love Love Love... so easy to order. Pleased with everything I received! Will definitely be a repeat customer!

Date of experience: November 1, 2022
New York
1 review
0 helpful votes
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Shopping satisfaction
November 1, 2022
Updated review

Love everything here! And the prices and service are amazing.

Date of experience: November 1, 2022

Loved everything I saw
April 11, 2021
Previous review

Loved everything I saw.

Date of experience: April 11, 2021
Maryland
2 reviews
0 helpful votes
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Pleasant surprise!
November 1, 2022

Easy enough site to navigate. Shipping was surprisingly speedy. Items fit true to size when you pay attention to each item's size chart.

Date of experience: October 31, 2022
New Jersey
1 review
0 helpful votes
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Nothing like the picture
December 1, 2022

The product I received is a very loose version of the on in the picture. Except for the color, everything else was NOT like the picture.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2022
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

New York
1 review
0 helpful votes
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I was having a bad day and then realized I had to you the chat, no phone calls, so being impatient, I gave up. But the clothes are often awesome when I get them. Sometimes end up giving a few to friends, who are always delighted. You have to keep in mind that your computer doesn't always give accurate representation. I also sometimes find that the shipping costs, I'm in the US, make the items on sale no longer a bargain.

Date of experience: October 30, 2022

I ordered items earlier today and was promised free...
November 27, 2022
Previous review

I ordered items earlier today and was promised free shipping till 11:59.
The damn site would not allow me free shipping when I got back on but I urdered anyway and now have tgo ddeal with byour lousy chat system to straighten this out,

Date of experience: October 27, 2022
Florida
1 review
0 helpful votes
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My Blouse and My Slippers
October 31, 2022

Very customer friendly... easy to make purchase.

The purchase was easy to make and the 2 items

Arrived in a timely manner.I know that I will be

Ordering again...in the future.

Ordering

Date of experience: October 30, 2022
South Carolina
1 review
0 helpful votes
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I love my clothes.
October 30, 2022

My shopping experience was great. Very easy to find things I like and easy to check out.

Date of experience: October 30, 2022
Arizona
1 review
0 helpful votes
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My review
October 30, 2022

A lot of the stuff looked better in the pictures...one item in particular was very cheaply made and this did not show up in the picture

Date of experience: October 30, 2022
Nebraska
1 review
0 helpful votes
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Product fine. LONG delivery time
November 29, 2022

Shipping cost not clear...it took a very long time for delivery

Date of experience: October 29, 2022
Colorado
2 reviews
0 helpful votes
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Still no return info
November 28, 2022

ONLY TWO OUT OF 6 ITEMS WERE ACCEPTABLE. THE SIZES WERE QUITE DECEPTIVE. I USUALLY WEAR A LARGE OR XL, BUT THESE WERE SO TIGHT THAT I COULDN'T BEGIN TO WEAR THEM. TWO FIT AND ONE JUST DIDN'T LOOK RIGHT.

Date of experience: October 29, 2022
Texas
1 review
0 helpful votes
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Great Selection and Price
October 29, 2022

The items were exactly what was advertised. The sizes were spot on. Very happy with the quality and service.

Date of experience: October 29, 2022
Connecticut
1 review
0 helpful votes
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Miarepresented
November 28, 2022

I was rather disappointed in my purchase. The dresses I received didn't look like their advertisement

Date of experience: October 29, 2022