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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Uruguay
1 review
0 helpful votes
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Todo muy bien, muchas gracias
October 29, 2022

Estoy muy satisfecha, todo resuelto muy bueno. Las prendas son muy lindas y todo me quedo impecable.

Date of experience: October 29, 2022
Canada
1 review
0 helpful votes
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Ok products
October 28, 2022

Wrong size and not very insulated like the pictures

Date of experience: October 28, 2022
DO
1 review
0 helpful votes
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Easy so far. Hopefully it won't take to long to arrive and quality will be satisfactory!

Date of experience: October 28, 2022
Oregon
1 review
0 helpful votes
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Too risky to buy again
November 27, 2022

Sometimes site would freeze.
Prices and codes changing frequently, how do I know I got the best deal.
Hard to find return policy.
Not free return policy. Have to send to CHINA!

Date of experience: October 28, 2022
California
1 review
0 helpful votes
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Sent 2 orders instead of one.
November 27, 2022
Updated review

Tried to pay for merchandise and did not seem to complete transaction. Had to put information in again. The result was I received 2 orders. Tried to cancel 2nd order, but they claimed the had already shipped it. Took 2 1/2 weeks to receive. Still trying to get this resolved. They charged my credit card twice.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. We can only locate one order under your account. Could you tell us your other order for checking so that we can locate the problem and improve our service?

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Tried to pay for merchandise and did not seem to complete...
October 27, 2022
Previous review

Tried to pay for merchandise and did not seem to complete transaction. Had to put information in again.

Date of experience: September 26, 2022
Florida
3 reviews
0 helpful votes
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Customer Service is excellent.
October 28, 2022
Updated review

I had a question that was very soon answered in a Live Chat and later a concern about shipping which was addressed very quickly. I couldn't ask for better service!

Date of experience: October 28, 2022

I learned that your return policy would demand that...
November 26, 2022
Previous review

I learned that your return policy would demand that I send, at my own expense, any returns to Asia. I am in the USA. We are a very large market. I suggest a return address on our continent.

Date of experience: October 27, 2022

Fun site
October 20, 2022
Previous review

Fun site. I'll be back if the order is correct.

Date of experience: October 20, 2022

Good site
October 20, 2022
Previous review

Good site. Easy to lean. Easy to maneuver.

Date of experience: October 20, 2022
Alabama
3 reviews
0 helpful votes
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Nice clothes that fit!
October 28, 2022
Updated review

Nice clothes that fit true to size. Expensive shipping but that's not their fault.

Date of experience: October 28, 2022

Nice clothes but expensive shipping
September 27, 2022
Previous review

Nice clothes but expensive shipping.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Customer service is nice
October 27, 2022

Very reasonable prices and return so easy. When they have sales we want to order 20 pieces but we need more money to buy so I tried to pick which is best for Christmas presents.

Date of experience: October 27, 2022
Oklahoma
1 review
0 helpful votes
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Awesome cloths
October 27, 2022

Very nice. Can I track my order? How long will it take to get my order?

Date of experience: October 27, 2022
Missouri
1 review
0 helpful votes
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Very satisfied, as usual.
October 27, 2022
Updated review

Noracora is my favorite place to shop. Their customer service has been most satisfactory.

Date of experience: October 27, 2022

It would be nice if there was a "View Cart" button...
December 9, 2021
Previous review

It would be nice if there was a "View Cart" button in the ribbon at the top of your page.

Date of experience: December 9, 2021
Colorado
1 review
0 helpful votes
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Tried once…probably last time
November 26, 2022

Shipping costs seem exorbitant. Quality of the clothes a disappointment

Date of experience: October 26, 2022
Colorado
1 review
0 helpful votes
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Bbbv g you yrs see
October 27, 2022
Updated review

This is not my first order of many items each... I love their products.,,,

Date of experience: October 26, 2022

Just fun to see the unusual clothes
October 10, 2022
Previous review

Just fun to see the unusual clothes

Date of experience: October 10, 2022
Colorado
2 reviews
0 helpful votes
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It was not quite up to my satisfaction
November 26, 2022

Shipping cost is way too high! I thought I was getting a great deal for $27.00 and after checkout it is costing $43.00. A little disappointing. The sweater did not fit at all like the picture. I'd like to return the item for a full refund. Thank you.

Date of experience: October 26, 2022
Georgia
1 review
0 helpful votes
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My size have problems
October 26, 2022

Maybe no is Medium( I received two bigger my clothes)

Date of experience: October 26, 2022
Australia
1 review
0 helpful votes
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Great clothes, but...
November 25, 2022

I got caught thinking I was in the Australian site, but went to check it out and prices are comparable to yours after exchange rate, but I hated being offered discounts that get rejected anyway. Much better variety on USA site.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner.
For code use, did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have amount requirements for use.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

California
1 review
0 helpful votes
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Excellent
October 26, 2022

Easy to check out
The system easy to follow and complete the order

Date of experience: October 25, 2022
Australia
1 review
0 helpful votes
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Just what I ordered
October 25, 2022

Quick and easy great range of clothing that you can't buy in the shops

Date of experience: October 25, 2022
Florida
1 review
0 helpful votes
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Good stuff!
October 25, 2022
Updated review

Website was easy to navigate. The prices and choices are excellent.

Date of experience: October 25, 2022

Ok.not much available for middle age women
October 1, 2022
Previous review

Ok.not much available for middle age women.

Date of experience: October 1, 2022
Pennsylvania
1 review
0 helpful votes
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I received my products on time
November 24, 2022
Updated review

Good selection but a very high cost fotshipping under 100. Ordered same size one to snall othet to big. Not happy aboit the quality of the peoducts.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Miss W. — Noracora Rep
over a year old

Sorry for let you down. The shipping cost depends on the destination and the weight of the package.
We now offer free shipping when the order amount after the discount is over $99.(Final sale items and pre-sale items are excluded).

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then please measure it with a measuring tool and send the photos to our customer service center. We'd like to offer you a satisfied solution after checking.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For good will, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.

In order to give you a better experience, we sent you a solution for your problem, please kindly check it.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Good selection but a very high cost fir shipping under...
September 25, 2022
Previous review

Good selection but a very high cost fir shipping under 100. I will see if the quality is good.

Date of experience: September 25, 2022
Illinois
2 reviews
0 helpful votes
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Updated
October 25, 2022
Updated review

I was aggravated when checking out because I used a code for a $15 credit and it subtracted it from my total to get free shipping! Corporate responded and helped with the shipping!

Date of experience: October 25, 2022

I was aggravated when checking out because I used a...
November 22, 2022
Previous review

I was aggravated when checking out because I used a code for a $15 credit and it subtracted it from my total to get free shipping!

Date of experience: October 23, 2022