LensablReviews 6,500

I love my new glasses! I feel that a had a great experience. The communication from customer service was always wonderful. I'm only giving a 4/5 because it took longer than expected but in the end it was worth the wait. My glasses have a unique shape and I am grateful that they were able to not only fill the order, but to customize it to my liking.

I had good responses from customer service (switching from bifocals -- the only online option -- to trifocals), and the new lenses are excellent, It did take longer to get them, though, than I was led to expect by the advertisements.

My original order was placed in November, the order was complete in April. I received very minimal updates throughout the process. My glasses were broken during the lens replacement and that delayed the process longer.

First time using Lensabl and it was well worth it!

It took a little longer than I anticipated but the wait was well worth the finished product

Easy to order, just hard to wait for them to arrive!

First time using your company. Very pleases with the result.

Clear and simple instructions sending frames and uploading prescription. Appreciated communication at each step in the process.

I chose to stop sending emails because when I did send one I received a strong email in return telling me to stop sending them.
However, I have received about 15 emails with discounts and everything else for more product. It would be nice of those stopped.

When the glasses finally arrived they were great. They took forever to ship!

Easy to submit! Great process for getting custom lenses!

Ive used Lensabl 3 times now and each time is perfect!

This is my first time to use Lensable. The entire process was very user friendly and I received my new glasses in a timely manner. I am very pleased with the entire experience.

My favorite frames were discontinued. My lenses had become very scratched. I found Lensabl will replace lenses in your frames so I was thrilled. The cost was higher than some other online glasses, but half the price of going to a regular store. The process was easy. I just mailed them my frames & filled out my script on their website. My like new again glasses were returned in a few weeks. They came back in an awesome case with cleaner & cleaning cloth. I would use this site again!

Prescription was right on but the fit of one lens was just a bit loose. Not so much that I think it will fall out, but enough that when I clean the lens I can feel it move.

The amount of time this took was too long for my needs.