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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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Quick and easy experience. Site was easy to navigate and upload the necessary info. They kept me informed throughout the process and I received my glasses back fairly quickly!
The ordering itself was easy. Really need a virtual try on feature. Also, a better way to communicate when there is a problem that you are waiting on the customer for since all emails go to spam.
The glasses and transition lenses are better than I could have imagined. I was having such a hard time finding frames I liked and when I finally did I couldn't fine anywhere to fill my prescription and add transition lenses at a reasonable price. I love the discount code for first time customers and the extras included in the box like the travel lens cleaner. I will be back once it's time to change my prescription or when I find a new pair frames!
I am pleased with the final product. For some reason it was held up and had to be processed a second time. The website did not track any of the work on the order so that was frustrating, not knowing where it was in the process until it shipped.
Great fit, and perfect prescription. I didn't realize I had to send the glasses in at first, but when I did, there was a very quick turnaround.
Good experience. Wish had more status/shipping updates. Like that they send the goodr tinted lenses with a clear prescription purchase.
I love goodr glasses, for everyday as well as sports activities. As a prescription eyeglass wearer, I'm thankful that Lensabl is now an option to order goodr prescription glasses at an affordable price!
Processing time is a bit slow. Other than that glasses are good
The online process to order glasses was easy to use, just filling in the boxes with my specific information.
The step-by-step process was easy to complete.
Glasses are perfection. Style and all. Will definitely buy again
I found some super cute frames on popular online marketplace. I took them to a well-known eyeglass chain to get them to replace the frames, they said they could not get the lenses out! Truthfully, they didn't even really try. I looked up Lensabl as an alternative. The reviews weren't great but I was willing to risk it. Very happy with the service.
I sent the frames in myself instead of waiting for Lensabl packaging so can't comment on the time it takes to get the box, then back to the lab but the time between sending them off and receiving them back was about 2 weeks.
Not sure how accurate the order status tracker is on Lensabl account is but it was good for a reference.
The overall experience was great. They got my glasses and kept me updated the whole process and the online tools to see where it was at in the process was great, but the quality is honestly terrible. I can deal with it cause it was cheap enough but the window tint or whatever was put on the lenses to be "tinted" looks like a blind person did it. I did pay for the cheaper option as I only where them maybe once a week so maybe it's my fault and should have expected cheap but I honestly wasn't expecting it to be as bad as it is.
Took a little longer than expected, but price was good and they did a good job.
I ordered my lenses online, but had to email for the box in order to have my frames shipped to them and they could be outfit with the lens. Other than that was an easy process and glasses met my expectations.
Overall great experience! The new lenses are great, they were shipped in a nice case. Customer service was responsive. Would give 5* if the shipping process was faster. Took over a month to get my glasses back
This is my 2nd time using Lensabl for transition, progressive lenses with my Goodr frames that I sent in. Easy process and love my glasses!
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

