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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I had trouble putting my lamp together and thought I would have to return it. I finally called customer service expecting mouthing. The woman that talked to me tried to help and the called someone else to describe my problem. That person immediately knew what I was saying and told me what to do! They were so pleasant and really wanted to help
The replacement lamp shade arrived undamaged this time and fits just fine
We appreciate the feedback, thanks so much!
Easy to order online or with my rep for a fast and efficient turnaround.
We appreciate the feedback, thanks so much!
I was disappointed with having to wait since the shipping took a long time was worth the wait!
We apologize for the wait, but we're glad to hear it was worth it!
It was easy to order. There were lots of different styles to choose from. I found the perfect style and the price was good as well
Thanks for the feedback!
Great to hear from you, thank you for the visit and responses.
I ordered several items from you and was very pleased with everything. I would certainly do business with you again. Thank you.
Thank you, great to see that, we hope to see you visit with us again soon!
Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.
Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.
Was a good experience, variety of styles and price better than the big box stores.
We appreciate the feedback, thanks so much!
I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!
Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.
Easy to order, quick delivery, quality products reasonable price
We appreciate your business and hope you visit our site again!
Order came on time and in good condition - had seen it in a furniture store.
We appreciate your business and hope you visit our site again!
Lamps arrived promptly and looked just the same as they were pictured. Easy instructions for the small amount of assembly that was required.
We appreciate the feedback, thanks so much!
Wonderful to hear that, great to see that our site was easy to use.
We receive everything in a timely manner and in great shape. Thanks.
Thanks for the feedback! We're happy to hear your delivery went swimmingly.
Easy to purchase online, Fan arrived quickly and was easy for electrician to install
Replacing shades is no easy task. Your instructions were so simple that I had no problem selecting the shade. Your quality is very high and the construction is excellent.
Thank you so much! We're happy to hear you're satisfied with your shade.
It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return
Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.
The light fixture looked just liked the online description and picture. The color and design of fixture is simply stunning in my living room!
I recommend the purchase of this light fixture.
Thanks for the feedback, and we hope you shop more with us!
Easy to use website, pictures were accurate. Product arrived in timely fashion
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Thank you for the feedback! We're really proud of our team and are happy to hear they went above and beyond to assist you.