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Lamps PlusReviews 1,202

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,059
This company responds to reviews on average within 1 day

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20,466 reviews

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Utah
1 review
0 helpful votes
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As Promised
September 22, 2021

Great lamp, arrived on time. Looks great! Great company.

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Bathroom Update
September 22, 2021

Lamps Plus selection and pricing never disappoints.

Date of experience: September 21, 2021
Texas
1 review
0 helpful votes
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Very easy to purchase in line and description was true to actual item.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Specialty Bulbs
September 21, 2021

Looking for specialty bulbs to fit light fixtures originally purchased at LampsPlus

Date of experience: September 21, 2021
John B. — Lamps Plus Rep
over a year old

Let us know if you have any questions about the bulbs you purchased. Thank you for the review and comments.

Minnesota
1 review
0 helpful votes
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Chaise Lounger
September 21, 2021

Found what I was looking for our bedroom. It is a little smaller than I thought, but it comfortable and the fabric is soft. I love the storage bench. It was not difficult to assemble.

Date of experience: September 21, 2021
Illinois
1 review
0 helpful votes
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My first choice in Lighting
September 21, 2021

Easy to navigate the website And make my selections

Date of experience: September 21, 2021
North Carolina
1 review
0 helpful votes
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Rufus mica glass lamp.
September 21, 2021

Was easy to find. Price was good. 50 characters as requested.

Date of experience: September 21, 2021
Connecticut
1 review
0 helpful votes
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Great floor lamp
September 21, 2021

Always great quality and well packed. Also very easy to assemble.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the feedback and hope that you will enjoy your new lamp.

Illinois
2 reviews
0 helpful votes
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Excellent
September 21, 2021

Fast and Easy with an incredible selection of lamps.

Date of experience: September 20, 2021
Florida
1 review
0 helpful votes
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Great service
September 21, 2021

Great choices and good service. Prices were also good.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback!

Texas
1 review
0 helpful votes
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Great Lamp
September 21, 2021

Nice lamp. Quick and easy to install. Good quality

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Great to hear it, we appreciate the comments.

Kentucky
1 review
0 helpful votes
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A-+ COMPANY
September 20, 2021

I RE ORDERED AFTER MAKEING A MISTAKE OF TYPING TWO LAMPS SHADES ON ORIGINAL ORDER. CHATTED WITH SARA WHO ASSISTED
IN CANCELLATION OF THAT ORDER. RECEIVED REQUESTED EMAIL
CONFIRMING CANCELATION. THANK YOU SARA FOR YOUR ASSISTANCE.
FOR YOUR ASSISTANCE.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Hi - glad we were able to help you out. If you need any further assistance just let us know.

Minnesota
1 review
0 helpful votes
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Fans, downrods, sloping parts
September 20, 2021

Great experience shopping - LampsPlus allowed me to purchase everything I needed at one web site for multiple fans. The cost was a bit more expensive than other sites but other sites did not have all parts that I needed.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Than you for the feedback and comments, we appreciate it!

Illinois
1 review
0 helpful votes
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Called Lamps Plus. Spoke to Donna, she was very helpful

Date of experience: September 20, 2021
Washington
1 review
0 helpful votes
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Great selection and service
September 20, 2021

Lamps Plus has become my first go to place when doing any new remodeling or construction.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for saying so, we appreciate it. If you are a contractor or builder, be sure to check out our Pros program. Thanks again!

Arizona
1 review
0 helpful votes
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Fast shipping!
September 20, 2021

I received my order within a couple of days. Fast and excellent service.

Date of experience: September 20, 2021
New Jersey
2 reviews
0 helpful votes
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Satisfied
September 20, 2021

The product arrived with chipped spots on the post light pole Lamps plus gave us a choice to return or get a credit. We chose a discount.

Date of experience: September 20, 2021
Florida
1 review
0 helpful votes
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Item delivered damaged.
September 20, 2021

Excellent selection of unusual pieces. Customer service I will give a 10. Problem resolved immediately.

Date of experience: September 20, 2021
Pennsylvania
1 review
0 helpful votes
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Broken lampshade
September 20, 2021

Very pleased w/product. 1/4 glass shade shattered. Excellent customer service will replace it ASAP!

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for your comments we appreciate them!

Colorado
1 review
0 helpful votes
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The selection, prices & free shipping makes LampsPlus hard to beat.

Date of experience: September 20, 2021
John B. — Lamps Plus Rep
over a year old

Glad to hear it, thank you for the review.