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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Great lamp, arrived on time. Looks great! Great company.
Lamps Plus selection and pricing never disappoints.
Very easy to purchase in line and description was true to actual item.
Looking for specialty bulbs to fit light fixtures originally purchased at LampsPlus
Found what I was looking for our bedroom. It is a little smaller than I thought, but it comfortable and the fabric is soft. I love the storage bench. It was not difficult to assemble.
Easy to navigate the website And make my selections
Was easy to find. Price was good. 50 characters as requested.
We appreciate the feedback and hope that you will enjoy your new lamp.
Fast and Easy with an incredible selection of lamps.
Great choices and good service. Prices were also good.
Thank you for the feedback!
Great to hear it, we appreciate the comments.
I RE ORDERED AFTER MAKEING A MISTAKE OF TYPING TWO LAMPS SHADES ON ORIGINAL ORDER. CHATTED WITH SARA WHO ASSISTED
IN CANCELLATION OF THAT ORDER. RECEIVED REQUESTED EMAIL
CONFIRMING CANCELATION. THANK YOU SARA FOR YOUR ASSISTANCE.
FOR YOUR ASSISTANCE.
Hi - glad we were able to help you out. If you need any further assistance just let us know.
Great experience shopping - LampsPlus allowed me to purchase everything I needed at one web site for multiple fans. The cost was a bit more expensive than other sites but other sites did not have all parts that I needed.
Than you for the feedback and comments, we appreciate it!
Called Lamps Plus. Spoke to Donna, she was very helpful
Lamps Plus has become my first go to place when doing any new remodeling or construction.
Thank you for saying so, we appreciate it. If you are a contractor or builder, be sure to check out our Pros program. Thanks again!
I received my order within a couple of days. Fast and excellent service.
The product arrived with chipped spots on the post light pole Lamps plus gave us a choice to return or get a credit. We chose a discount.
Excellent selection of unusual pieces. Customer service I will give a 10. Problem resolved immediately.
Very pleased w/product. 1/4 glass shade shattered. Excellent customer service will replace it ASAP!
Thank you for your comments we appreciate them!
The selection, prices & free shipping makes LampsPlus hard to beat.
Glad to hear it, thank you for the review.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
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Let us know if you have any questions about the bulbs you purchased. Thank you for the review and comments.