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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Easy to find what I want and a wide selection to choose from!
Shopping was easy and service was very good. Lamp looked pretty, nice finish, was cheaply made for the price I paid.
Ordered a vanity light and received the product as promised in just over a week. Product looks the same as advertised.
Bob Halvorson at the Sacramento store was so knowledgeable and helpful and made the selection process so much easier. We purchased fans and bathroom lighting. I have also appreciated in the past how easy returns are. Dylan at the Sacramento store is a jewel!
It took time going through all the ceiling fans but finally found what I wanted. Received most of the order quickly but waiting on one fan.
Hi - thanks for the comments, we appreciate your order and your rating.
I had purchased a lamp on line that was not the right fit once I got it. With 1 phone call, I was able to choose to return it to my local store or return free via UPS. The Customer Service Rep was pleasant and helpful, and the entire call was less than 5 minutes. I returned the item to my local store, who was helpful in crediting my card - they also helped me find something to replace my original purchase and was an even better choice!
Hi - we are glad that you found the return process fast and easy. Thank you for your new order and we hope you enjoy your new lighting choice!
Ordering on the website was quick and easy to understand. Ordered my 1st lamp via telephone and received great customer service but have to say ordering on the website was quicker. Whichever way you're comfortable with will provide excellent customer service.
Thanks Although it is a bit confusing! I hope the product will be sent to the Woodland Hills address
Hi - sorry you found some part of ordering with us confusing. If you have any other feedback we'd love to hear it so that we can improve our website. You can reach out to our customer service team or you can send us an email to [email protected] with any thoughts you might have. Thank you!
Wonderful selection and wonderful website. I look forward to seeing these beautiful lamps up-close and personal :). Nancy
So far so good
Shades arrived quickly and were all protected in their box
Quality product
I found my sconce in the open box section and was able to order the last one!
Awesome selection, wanted something unique and I found it. These fixtures seemed a little pricy but now I know why they are built unbelievably well, they weigh 15 lbs at least, the glass is super thick, best fixtures I have purchased in 20 + years!
Lynn
Nice product. Site is easy to use and product arrives on time.
These bulbs are a bit difficult to find, especially in different sizes. Usually a DIY home store carries one or two choices.
We do have a greats assortment of bulbs, and can special order anything we do not have. Thanks for the comments!
I ordered two lamps and received them by FedEx within a couple of days. They were efficiently packed and in perfect condition. They look even better in person than from the website!
Thanks for the comments and rating!
Site easy to navigate and use. I could've done without the instant barrage of unwanted emails, but overall, satisfied with my experience and my product.
We ordered a set of lamps that have glass bases. One was fine, but one had a piece of plastic stuck to the metal rod running down the inside. We called to return them and we were lucky enough to get Victoria C. As our service rep. Victoria went above and beyond to make sure we were able to get what we needed and turned what could have been a chore into a pleasant experience.
Great! I have been looking at this shade for a few weeks. It matches the wood planks I added th my home.
Thanks
Great selection of all types of lamps. The ordering process was simple with very clear instructions.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


We appreciate the comments about our Sacramento store, we will be sure to pass them along to our store staff. Thank you!