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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Love the set of the climbing bear lamps, great quality, beautiful lamp shade, USB ports are a plus!
Have ordered from Lamps Plus several times. Very good quality and customer service
Been easy to navigate, even for an old timer who is somewhat "tech challenged".
While the lamp base is nice, the shades are cheaply made and you can see where is seems/piping come together through the shade when the lamp is lite. The lamp really could use new shades for its design. Because of this, I'm taking off 2 stars.
Hi - it's common that a shade will have a seam in it, it's how the shade material is joined to create the shade shape. If the design is not to your liking we can help you find an alternate design. Just contact our customer service team and they can assist you. Thank you for the comments and feedback.
Love the modern style and the nightlight! Blends well with my recliner loveseat and separate recliner.
Amazing delivery and customer service and support. I was extremely pleased
Received my lamp today which is more beautiful than I imagined. It was so neatly packaged and easy to assemble. I am so pleased I bought from your company! An amazing experience, from start to finish. Thank you, Matti
Like the light, just had to modify the mounting bracket. Looks good.
LampsPlus has unique, high-quality lighting and decor. I found the perfect lamp at a great price. Shipped fast, too!
Happy except fan still not available. Accessories sent but no fan. Hoping fan will be here soon, then I can rate this site better.
Hi - we do apologize about the delay in shipping your ceiling fan. If you have any concerns please reach out to our customer service team and they can give you the latest updates or assist you. Thank you for the comments.
My first experience was beautiful; everything was delivered intact and as expected. I will be back
Excellent. Beautiful, and quickly derived. Seem to be service take seriously! Thanks
Liked the huge variety of choices. Shipping was very fast.
Wonderful experience and fast delivery beautiful product
Great to hear, thank you for the feedback.
My husband and I our building our forever home and we ordered all of our expensive lights thru this company. Each one was amazing and perfect and cam in a timely matter.
Hi - good luck on your new home project! Thank you for the comments and do lets us know if you need help or have design questions.
The lamp came quickly. I have yet to have the electrician examine it.
Hi Frances - thank you for being a repeat customer, we value your input and business. Thank you again!
I saw the lamp on your website and wanted to give it a try.
Thanks for finding us and giving us a try, we appreciate your business and your review.
I've bought numerous lights from Lamps Plus for a new house we are building.
Its as always an easy transaction and the quality is good.
Thank you for your repeat business, we appreciate it!
I was looking for wooden lamps on line, and most of the ones I saw were around $100, or more. I was happy when I found one I liked on LampsPlus.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


These are charming lamps, thanks for the feedback and rating!