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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,063
This company responds to reviews on average within 1 day

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20,507 reviews

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California
1 review
0 helpful votes
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Love the set of the climbing bear lamps, great quality, beautiful lamp shade, USB ports are a plus!

Date of experience: September 26, 2021
John B. — Lamps Plus Rep
over a year old

These are charming lamps, thanks for the feedback and rating!

Kentucky
1 review
0 helpful votes
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Lamp review
September 26, 2021

Have ordered from Lamps Plus several times. Very good quality and customer service

Date of experience: September 26, 2021
Nebraska
3 reviews
0 helpful votes
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Good experience
September 26, 2021

Been easy to navigate, even for an old timer who is somewhat "tech challenged".

Date of experience: September 26, 2021
District of Columbia
1 review
0 helpful votes
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Nice Lamp Bases, poorly made Shades
September 26, 2021

While the lamp base is nice, the shades are cheaply made and you can see where is seems/piping come together through the shade when the lamp is lite. The lamp really could use new shades for its design. Because of this, I'm taking off 2 stars.

Date of experience: September 26, 2021
John B. — Lamps Plus Rep
over a year old

Hi - it's common that a shade will have a seam in it, it's how the shade material is joined to create the shade shape. If the design is not to your liking we can help you find an alternate design. Just contact our customer service team and they can assist you. Thank you for the comments and feedback.

California
3 reviews
0 helpful votes
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Great Lamp!
September 26, 2021

Love the modern style and the nightlight! Blends well with my recliner loveseat and separate recliner.

Date of experience: September 26, 2021
New York
2 reviews
0 helpful votes
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Great Service
September 26, 2021

Amazing delivery and customer service and support. I was extremely pleased

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Living Room Lamp
September 26, 2021

Received my lamp today which is more beautiful than I imagined. It was so neatly packaged and easy to assemble. I am so pleased I bought from your company! An amazing experience, from start to finish. Thank you, Matti

Date of experience: September 25, 2021
Michigan
1 review
0 helpful votes
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Small adjustment.
September 25, 2021

Like the light, just had to modify the mounting bracket. Looks good.

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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Love LampsPlus!
September 25, 2021

LampsPlus has unique, high-quality lighting and decor. I found the perfect lamp at a great price. Shipped fast, too!

Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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Waiting
October 25, 2021

Happy except fan still not available. Accessories sent but no fan. Hoping fan will be here soon, then I can rate this site better.

Date of experience: September 25, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we do apologize about the delay in shipping your ceiling fan. If you have any concerns please reach out to our customer service team and they can give you the latest updates or assist you. Thank you for the comments.

Delaware
1 review
0 helpful votes
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Great service
September 25, 2021

My first experience was beautiful; everything was delivered intact and as expected. I will be back

Date of experience: September 25, 2021
New Jersey
2 reviews
0 helpful votes
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Very satisfied!
September 25, 2021

Excellent. Beautiful, and quickly derived. Seem to be service take seriously! Thanks

Date of experience: September 24, 2021
California
1 review
0 helpful votes
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Happy with the Butler side table
September 24, 2021

Liked the huge variety of choices. Shipping was very fast.

Date of experience: September 24, 2021
California
1 review
0 helpful votes
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Fast and exactly what I ordered
September 24, 2021

Wonderful experience and fast delivery beautiful product

Date of experience: September 24, 2021
John B. — Lamps Plus Rep
over a year old

Great to hear, thank you for the feedback.

District of Columbia
1 review
0 helpful votes
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New house buys
September 24, 2021

My husband and I our building our forever home and we ordered all of our expensive lights thru this company. Each one was amazing and perfect and cam in a timely matter.

Date of experience: September 24, 2021
John B. — Lamps Plus Rep
over a year old

Hi - good luck on your new home project! Thank you for the comments and do lets us know if you need help or have design questions.

Maryland
1 review
0 helpful votes
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Quick delivery
September 24, 2021

The lamp came quickly. I have yet to have the electrician examine it.

Date of experience: September 24, 2021
John B. — Lamps Plus Rep
over a year old

Hi Frances - thank you for being a repeat customer, we value your input and business. Thank you again!

Illinois
1 review
0 helpful votes
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Brass Floor Lamp
September 24, 2021

Enjoyable website to select lamps and easy ordering.

Date of experience: September 24, 2021
South Carolina
1 review
0 helpful votes
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Changing my decor
September 24, 2021

I saw the lamp on your website and wanted to give it a try.

Date of experience: September 24, 2021
John B. — Lamps Plus Rep
over a year old

Thanks for finding us and giving us a try, we appreciate your business and your review.

Washington
1 review
0 helpful votes
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Outdoor light
September 24, 2021

I've bought numerous lights from Lamps Plus for a new house we are building.
Its as always an easy transaction and the quality is good.

Date of experience: September 23, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for your repeat business, we appreciate it!

Wisconsin
1 review
0 helpful votes
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Nice lamp for less money
September 24, 2021

I was looking for wooden lamps on line, and most of the ones I saw were around $100, or more. I was happy when I found one I liked on LampsPlus.

Date of experience: September 23, 2021