Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lamps Plus

Lamps PlusReviews 1,202

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
How would you rate Lamps Plus?
grey stargrey stargrey stargrey stargrey star

Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,059
This company responds to reviews on average within 1 day

Instant Feedback

20,465 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Jesse F.
Unfollow Jesse F.
Share Review
Report Review

For my remodel, I have bought a number of fans and sconces from LampsPlus.
When I decided to return a fan and pendant (just because I changed my mind) near the end of the 60 day return period, there was no problem at all. You do need to get an RMA number, and that was easy. I like LampsPlus, and the quality is excellent.

Date of experience: October 5, 2013