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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Excellent service. Great little usb sticks - the smallest I have seen. I'll buy more, I hand them out to my patients.
Good and easy ordering. Customer service answered my questions before my order.
The overall experience was very good. The ordering process was easy and the delivery was timely
It was seamless and straightforward. Really good product.
Easy online store to order and received items with no problems
Excellent well made products from very good vendors. Very good Service.
Ease of payment, and clarity when viewing products
Easy to find and filter for the items I was looking for.
More protection, i only got little bubble wrap in a big box
Easy way to shop, specifications were exactly what I was searching for.
Very good fast postage excellent feed back and contact
All good, no dramas. Will use again if need be. Thanks.
Quick, prompt and no fuss. Team were great, polite and friendly.
Easy order easy delivery. Thanks
Please send my other items asap
Fine.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
The courier website was confusing. It said my package was delivered before it was.
Apart from that I am happy with my order and the delivery
Very easy process to buy what you want. Prompt. 10/10
Good product recommendation by staff, fast delivery and great after sales
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members