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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Straight forward great deal very quick
Super service
Easy ordering experience, but when you read Ready To ship on computers, you would expect a quicker delivery
When I order my laptop it was really fast and when it was ready for pick up it was fast.
Easy to use and very efficient delivery. Plus the follow up experience is a very nice touch.
Simple process although social media account link did not work.
Customer service Excellent as well as communication
Delivery was fast and efficient. Would recommend ordering online.
Fast, week packaged at a great price. No complaints from start to finish.
Easy to order, quick delivery, great product. Happy
I had a positive purchasing experience. Check ou to delivery was excellent. Thank you
Best headset I have ever had. Good for calls and meetings and always use it when I drive. So clear voice and best quality!
Smooth shopping experience when purchasing my dell computer screen
Good, but sometimes the pages have trouble loading for some reason. Was very pleased that JW gave me a better deal for the same product after I had ordered.
Good, but sometimes the pages have trouble loading for some reason.
I got the items I asked for intact and in a timely manner.
I added the item I wanted, created an account and paid for it on Sunday. It shipped from Queensland on Tuesday, arrived in Victoria on Wednesday and final delivery happened on Thursday. I can never really get over how smooth online shopping is.
It was my first experience. The site is dood easy to navigate
I received my printer in one week.
My experience was very positive. The items were delivered on time.
Easy pickup in store; staff were prompt and helpful.
Buying the products was easy as well as filling out the details. My products came quickly to my door and I was satisfied with the condition of the products and their performance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members