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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good service and easy to order. There email confirmation, delivery makes standard services
Very fast and reliable shipping. Nothing broken and kept me updated with emails about shipping.
Easy to order, quick delivery Local shop, with experience
It was quick and easy and really good deals to boot
Clear communication around shipping/lead times etc.
Although the stylus took a week to arrive, it suited my needs
Its excellent and i got it straight away after i order it online
Was quick delivery but wish I got the chair I ordered for but I don't mind getting the wrong chair as it is the same chair just different colour
Good service, good range of products and acceptable price
Easy to order, prompt delivery. I don't want to include 50 characters LOL
Very satisfied with the overall experience, price and delivery were good.
Professional people; No hassles and no delay. Very prompt shipment and very well packed. Highly recommended people and will definately be buying from in future. The best prices and service in Australia.
After trying to purchase through Windows, the order hung. I changed to Google and had no trouble at all.
Ordered Monday night and sent on Friday. That is a fair amount of time to sit on an order.
Perfect experience, fast shipping, easy to navigate website
My experience with the store and staff was a pleasant experience. The staff were friendly and the store easy to navigate. However some more easily accessible information about postage would be helpful.
Very easy experience with a great price, would order from again.
Straight forward great deal very quick
Super service
Easy ordering experience, but when you read Ready To ship on computers, you would expect a quicker delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members