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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Easy to book and great prices. Checkout was quick. Only issue is it suggested choosing seats and the website will not load properly to choose seats
Finding flight prices is a bummer. However my eldest daughter told me about Justfly.com. She now my favorite daughter!
Very easy and efficient site! Have used this sight before. Highly recommend to other customers. Found me a good cheap flight. Easy to navigate through website'
All I can say is wow. They did wonderful with finding me the cheapest price and I couldn't be happier. I'm so happy to have found this website and I will definitely use them again. You just put in the dates you want to go, and they do the rest!
Do not get CON by this God-Awful 3rd party booking site. They are greedy thieves! Poor to NO customer satisfaction! Don't fall for their daily "5 Star" ratings - they are FAKE. It is easy to pay a outside internet group to inflate positive 5 star ratings and this is how JustFly rectifies lousy customer service - by cheating and lying!
Very easy to understand and book! Got my flight booked quickly! I tried booking in another site that wanted to charge me for picking seats (x4 bc of layovers)!
A last minute purchase didn't cost me an arm and leg. JustFly had the best prices for my flight selections. Flight was booked easily with no confusion and no issues.
I am happy with justfly! I will always try to get a ticket from justfly
I loved it! There was a lot of leg room so you could stretch your legs! The seats where very comfortable!
Traveling with a family of four I needed to make some filter adjustments which they allowed me to very quickly and easily. I booked my flights within minutes. Confirmation accurate. Do not hesitate. Book now.
The first guy I was working with totally sucked, he gave me the wrong information. Totally negative attitude told me I couldn't find the flight and at the price I was looking for really was upsetting. The second person that helped me was great helped perfectly with what I wanted to do.
Me gusto el precio y estoy muy contento y cuando vuelva a viajar pienso hacerlo con esa aereolinea otraves gracias
It's always so simple and cost effective while using justfly!
I think my flight was booked in under three minutes. I first went to other websites to view prices.
It was challenging to get the itinerary to work out well.
No help at all, had a accident at work with the computers and the wrong flight was booked and now I'm stuck with it
Experience was great, found good flight times with sufficient layover times, price was great, no problems booking and I am looking forward to my flight!
Website was very easy to navigate, and booking was a breeze! Will use this site again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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