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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Very easy website and makes everything less complicated!
Looked for a reservation last minute online scrolled through several sites found a realistic Lu cheap flight got kicked out of the system lost my first lower price had to settle next day for a little higher system said it was because of insufficient funds not true paid same card next day no problems
Experience with just fly.com has been nothing but a nightmare! Book at your own risk for sure. My experience was horrible. Who knows yours might not but BEWARE!
Great site to get the flight you want and the price to fit your budget!
You were very swift and referee me to contact the airline with questions, which I did, they quickly acted and situation promptly resolved.
Fast, Easy Bookings!
They always have great deals!
Best internet rate! Quick and easy ticket purchase.
Just saw that prices went up if you did more than 4 people at a time - seems strange. Otherwise, everything was good.
Easy to navigate & input data for selection preferences, my new "go to" website for finding best price flights with times that are convenient!
I use Justfly for many reasons. First, it is easy to navigate and you can see all the flight details. Second, I get notifications, about the price change. I wish they had a price graph and more sorting options, but so far, I am happy with their website.
It was very quick and easy to find a flight. I liked that they show alternate dates with better prices.
I found the cheapest airfare for my brother on a better airline super easy to book and navigate. Love justfly
Booked a flight with Delta. Everything went smoothly, got great rates.
I enjoying purchasing my ticket online this was my first time and it was great! Keep up the great work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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