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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Its a good experience! And a very reasonable to site to go through to book flights!
Easy and quick in completion to navigate the website
Fast and easy process with the best deals from good airlines. I'm now excited for my upcoming trip!
So easy, so quick, so straightforward. Also had more options than Kayak. Thanks!
It was easy and the price was reasonable i havent seen prices like this in a while hopefully when i book again in a few days the prices are the same.
I'm really impressed with this app. My family and I are relocating and we're a BIG family so we shop for deals on everything. This app has the best deals, I will always use this app for my traveling needs.
All I had to do is list my round trip info and wait. Within 2 days I was offered a United non stop ticket at about half of what I had been paying on Southwest
I'm going to make sure that all my customers know how a fault this agency is. I am so disappointed that I'm not even want to travel anymore
I love riding with justfly! It's my favorite website
The agent was rude. Her name is Sherly. I paid $1200 for the ticket and they deducted $400. They are mean and very harsh. Please do not book from their website. Even though the world is suffering from the national attack they are going to pay you full refund.
It was quick and easy. The rates were great. Thank you!
Easy to use site with instant flight details and everything you need to make traveling as smooth as possible!
I called just fly for help finding a flight I saw online but was not available once I logged back in. The representative I spoke with was able to locate the exact flight that was needed and was also able to get me a discount to help lower the price! Justfly is always a go to site for me when looking for flights. Their prices currently have the best rates!
I have been using just fly for a while now and never experienced any problems. Thanks for always making my experience a great one.
Justfly gave me the best rates for my flight. And the processing was very quick and informative.
I had amazing help to fix my flight. Got a great deal on it as well better deal from the apps and online sites. Thanks
This site was easy to use. I had not problems. I was sent an email within minutes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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