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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Competitive pricing. Plenty of options. Easy platform to use and understand. What's not to like?!
Tap Air canceled 2 times my flight. And request a refund. In which I was assured I will receive. Tx
I have been using this site for many years, I always buy plane tickets from your company.
Very good, the attention fast and clear. The prices and offers awesome.
I am a frequent flyer and always use just fly. But I was disappointed when I called in and asked for a price it was different from what was posted online, it was 50 dollars more. Well I had to purchase so I bought the ticket
Just satisfied very easy to handle it and very practical
I love booking from your website, very helpful and good deals
I love to buy and check prices on this website. They have very easy website so everyone can use and find flights what they want
Very bad customer service... I was not able to board my flight they changed the gate without notice... and when I asked was I going to be credited... they gave me the run around... I'm very dissatisfied.
I always find what I'm looking for so quickly I'm this site and haven't found better prices anywhere!
It was very easy to apply and get approved very happy with the service
It worked great doing the arrangements on the computer. Got an email right away.
Cheap flight for a fast flight... for a good price on a flight within a week. Love it.
It was quite easy and straightforward, I was able to conclude my booking and got my itinerary within 20mins... you rock
Booking is very fast and the price is the lowest among all the online ticket websites. I would definitely purchase tickets again. Kudos to justfly.com! Highly recommended!
I like it that it is simple, easy to fill out and quick
It was hard to find the round trip button it kept going
To one way but I managed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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