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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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Quick and affordable. It's what you need in a site. Would definitely recommend this site to anyone looking to book a flight.
After more than 6 months of watching for the perfect fare (under $400 in our case), we FINALLY booked our travel to Barcelona on your website. It was an easy booking experience that included selecting my choice of seats, and gave uspeace of mind with one of the lowest travel insurance cost we've seen (less than $50 for 2 travelers). The biggest surprise came at the final screen where JustFly gave us an additional discount!
My computer bookmark is saved and my JustFly app is downloaded. I've become one of your loudest and most enthusiastic supporters among fellow travel seekers. JustTry JustFly!
This was my first time ever buying a plane flight ticket and the experience using the site was very simple and easy.
Very easy to navigate through and also found good deals.
I will probably be using this website again for future trips.
No I'm happy with everything I'm sacrificea then service it's good I'm go To recommends tomy family for the experience for booking wet you guys
Just fly was the easiest flight search out there! There were no gimmicks or other pop ups that appeared once you clicked the site. Car and hotel rentals are also available.
Very easy to book! Great prices! First time using this site and would definitely do so again. The site was very easy to use and maneuver. I liked the way it gave you additional options along with providing a less expensive route if flexibility with dates is not an issue.
EXCELLENT CUSTOMER SERVICE/FIVE (5) STAR RATING
VERY PLEASED OVERALL WITH YOUR SERVICES WILL USE YOUR SERVICE AGAIN
THANK YOU FOR A JOB WELL DONE!
Very pleased with my last two experiences with justfly.com. Will use again and have been telling all my friends about it. Thank you...
I planned a trio with my friens last minute and it was very easy and cheap loved it. I would recommend this site to anyone.
I use the website for the second time, i like it overall.
Although, it would be better if i could see on the website potential fees for meals / baggage, without going to the airline webpage to see what are my exact features.
Highly recommended. Very easy to use and the app is easy to navigate. Phone support is average... reps are very friendly but wait time was pretty bad.
I found that the ticked I wanted was a little cheaper on this site and switching over to this site and purchasing my ticket was so simple and had no surprise fees I had to pay. :)
Easy to book with reputable airlines and layoverd with little time between flights which is is great as my daughter marissa castaneda will be traveling with an infant!
Recently purchased tickets, found the cheapest on this website. Great response time, really liked the transaction and the way it set up for a customer. Thank You
They have the best deals around. I think you should check them out first before anyone else. So, don't waste your time looking anywhere else.
Booked air fare with ease, and the prices were very satisfactory. Decent trip insurance prices. I will use JustFly again. Decent trip insurance also
Will use again in the near future. Appreciate the price alerts. Intend to tell friends and family about this site thank you very much for a pleasant experience
I like how I can get last minute flights for a decent price. Other sites are a bit more. I go visit my family every two months I'm always on fixed budget so this helps me be able to see my mother and family. Thank you!
They provide the cheapest prices available and so many options to choose from! And the constant reminders when prices fluctuate are so helpful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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