Justfly.comReviews 6,165

I dont advice anyone to ever book a flight from justfly. Book directly from the airline because if you miss your flight they will never help you to schedule another flight nor even put you on another flight to pay the different like how every other agency does. Dont ever Weaste your money to book a flight with them. This from a experience I had with them and I lost 854 dollars no refund nothing. Their customer service put me on hold for 3 hours no solution. PLEASE DONT EVER BOOK WITH THEM EVER. Will never recommend them to anyone never..

I can't say way Justfly ripped me off.
Justfly is a fraud company, from my point of view and about my worst experience with a Booking company.
I have a travel credit there. Now they will charge me US$1,808.31 for a flight. I can book on all other for $1,093.00. The advertise say, your cancelation will be free the next 24h. It's not the trough.
What the heck they are doing here on the market. He must be destroyed, thats what I am thinking.
I hope others will help me with them.

I don't see what this site offers that other travel sites don't do 100x better. I didn't notice that I had flexible dates chosen when I purchased making my flight a day after my dad went into brain surgery. I IMMEDIATELY called and instead of working with me to help me change my flight (I was offering to pay any difference to make this happen) they insisted I pay a cancellation fee worth 50% of the ticket. I told them to just cancel and booked with expedia for a dollar less with free 2 day cancelation.

Absolutely awful website. After multiple times of being unsuccessful in getting a flight I finally got one and got emails with my flight confirmation from the airlines then 4 hours later I was emailed that the trip had been cancelled because the prices for the flights have changed. I literally have the flight with the confirmation email and prices and it all got cancelled bc the prices "changed"... and the people on the phone told me too bad.

Awful awful awful 10/10 not recommend!

Also they charge 75$ per person to cancel your flight within 24 hours. This is the worst experience I've ever had booking a flight.

Prices are cheap, true BUT their customer service is awful. No matter what time of the day or night you call, you get the Philippines. I have a simple and easy to understand name but I had to phonetically spell my name 5 times and she still got it wrong. Which means, my airlines ticket had my name wrong. I called to inform them of the error to which they demanded $75.00 for correcting one letter. ONE LETTER! So because she doesn't understand English that well, I have to pay an extra amount to make it right?

Never again! That's what I get for trying to save a few dollars! Hidden fees and poor customer service! The rep basically told me - you get what you pay for. The fares are discounted, so what do you expect? I called two seconds after booking- they were like- you should have read the fine print, loser! Now, I don't know if I'll even sit next to my ten year old on the flight- and to change, upgrade or even cancel, that's another $150. What? Is this legal?