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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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The online process for getting a ticket with you guys was easy and very straight forward. It made getting a ticket and finding arrangements far less stressful than I thought it would be.
Love the format. Shows everything you need in an easy to follow manner. Makes comparison simple
I always travel with Spirit. Always is a nice experience. Every trip I fell glad of your pleasant companay.
The experience from booking to flight confirmation to getting lowest prices was great. I have been flying for 10 years now and I advice everyone to choose justfly and I can gurantee you won't find a better deal anywhere else.
I was looking for a bargain and found a flight from Philly
Our experience with JustFly was simple and easy to navigate.
I was satisfied with just fly but not with United. My flight got delayed 3 times. Justfly is the site that I use to book all of my flights the prices are always amazing. When it's time for my next flight I will be booking through them again.
By far the best flight prices I found. And for holiday travel to boot. Will definitely use JustFly again in the future.
Awesome experience. Amazing price deals. I am very happy I found that deal on JustFly.com. It's very easy and smooth to find a ticket and booking. I would recommend to anyone who like traveling. Thank you so much.
Excellent Booking and customer service. Great experience. I would recommend to my friends. Very competitive price and nice features do that I can filter all the selections.
The price kept on changing but overall experience was great. Have booked with JustFly before as well.
Great website That is easy to navigate and has good prices I would highly recommend this website to anybody who is purchasing a flight in a couple days or a couple months out it was one of the best fights I've used
Just fly is a wonderful website allowing you to make your travel dreams happen in an affordable way. I love how often they send you cheap flights updates and how you have access to VIP Flight deals. Unlike many booking websites, at this time Just Fly is one of the only sites to partner with the app Affirm. In the past 2 months Just Fly has allowed me to get great deals to Denver and Montréal!
Cheapest flight i could find and quick.
No complaints with JustFly, only with the airline i flew with (Flair Air).
JustFly was easy, fast and i would be happy to purchase another third party ticket from them.
JustFly found me the best deal from MSP to LAS. I didn't fully understand until I overheard others on my flight complaining about how much they paid for tickets. I saved over $200 compared to their prices. Amazing!
Simply put, the otherwise stressful experience of finding & booking an international flight (inclusive of layovers) was surprisingly pleasant via JustFly. Keep up the good work!
Made reservations and delivered as advertised. No issues and JustFly finds the best deals back and forth to the selected destination.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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