JustBlindsReviews 721

Very easy! The only negative was production time and shipping, very slow. But the blinds are beautiful.

I purchased 4 roman shades and, as required, I proved the exact measurements of my 4 identical windows. When I started to install the shades I could tell right away they were too narrow and the lengths appeared to be random as well. I called JustBlinds and a customer service agent started to explain that mistakes were not a part of their standard warranty and they would not be assisting me any further. What does a "warranty" have to do with a manufacture mistake? Furthermore, regarding the quality and configuration of the roman shades - very cheap looking and the draw cord is behind the shade and you have to reach behind the shade (between the shade and the glass) to find it...not good. I am letting my CC company handle this "shady" transaction.

Loved the 3 cellular shades I got!. Easy ordering. Easy install. Best price I found anywhere including Big Box stores' sales prices which were still TWICE as much… ON SALE! (I have NO IDEA who would actually pay full price).

For example, I paid $85 per blind… HALF the other quotes. Really adds up when you're covering multiple windows.

Not super fast delivery but I wasn't in a rush so it was fine (about 3-4 weeks) and understandable since they are a custom made item

I bought these double cell blinds in order to preserve warmth at night. I noticed a lot of cold was radiating into the room even tho my windows are double pane. You can really feel the improvement now. The chill is gone. Hoping my heating bill goes down too.

I need to cover 5 more windows and I will get them from this company again. Highly recommend!

Fourth time customer. Three for our home and once for our church. Completely satisfied, every time.

Happy to see that the blinds are at least made in Mexico and not from China. Blinds operate properly and quality seems good so far.

I flip houses and this is the fifth time that I had ordered blinds. The orders have always been correct and the blinds have fit perfectly. E-mail communication has been great letting me know when the blinds were being made and when they were going to be shipped, which helps me with scheduling work. Shipping time is pretty quick considering you are getting custom made blinds. I have no complaints whatsoever with the service I have received and will continue to order more blinds.

Just blinds is so easy to use! I love Just Blinds. Super user friendly!

I appreciate the free samples and coupon.
Site very user friendly.
The blinds arrived in a timely manner, easy to install. Grateful
Wonderful quality, beautiful construction
Very pleased and glad to have stumbled upon this site
Will tell friends

Easy to size, and the pricing is accurate through the process. I can't say that about other sites I visited.

Shopping experience was out of this world! I ordered the blinds with my dimensions and they fit perfectly

This is the first of maybe 2 more I will need. Next time I will get more of a room darkening material, but this one blocks out all but some light. It is nice you can pull it from top or bottom.

If they make a mistake even when you've proven through photos they made wrong size with your correct measurements, they refuse to honor guarantee of remaking or refunding. They lie—they'll say they have no measuring instruction on site (after you've referenced it) when in fact they do have info on site. The self important reps parrot each other: "I have as much authority as a manager." They are arrogant and argumentative. They don't care about repeat customers. Promos are misleading enough to be considered deceitful: "buy 3 get 1 free" should be worded "buy 3 get 4th one free". Devious and deceptive—horrible people and company…there are reputable companies out there that stand by their policies and care about satisfied customers and repeat business—this is not one of them.

They broke after 3 years. Very poor customer service and very bad quality. The ropes frayed quickly and left the blinds useless.

I first ordered blinds from this company in 2010. Believe it or not, some of those original blinds are still in use and look great. I've ordered replacements when needed and gotten excellent service. Their custom-made cellular shades are attractive and do a fine job of insulation in cold weather.

Called today to ask about replacement parts for a large blind and Euphemia in Customer Service told me how to find parts and gave me solid advice on replacing the blind if the replacement part doesn't work.

It's rare now to talk to such an intelligent, helpful, pleasant customer service rep.

I will continue to do business with this company and would recommend them to anyone.

I had to make for calls to cancel my order, There is no email to communicate with thier customer service
So you have to phone them, and they have limited open hours,,
The person on Monday said they would follow up with the manufacture never did call me
I called back today and finally got someone to cancel my order after I threatened to have my bank cancel the payment

Placing the order seemed fairly straightforward. The quality for the price was good.

Based on other searches for 2" faux window blinds, I felt JustBlinds had the 2 sets I needed at better prices than other sites I visited. I also wanted measurement instructions that were similar to other blinds I've installed. I am happy with the shopping experience and hope the blinds meet my expectations as well.

Pretty easy to select the product, but prices are higher than the ones we saw last week on the same site.

Ordering process was easy. Have not received my order yet.