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The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
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Easy ordering process. Lots of choices for color and size.
Online ordering was a breeze. My blinds came as promised on time and in great condition. Really love the way they look in the bedrooms. Thank You!
My experience with Just Blinds has been extremely disappointing. The level of customer service they provide is absolutely terrible. They constantly give you the runaround for weeks without any updates, and even if you manage to speak to a friendly customer service representative, there is no way to reach them again. I strongly advise against relying on their delivery promises; it's better to find another company. They simply do not deliver, and their customer service is abysmal.
Easy to place order, very clear! Recieved samples very quickly. Blinds delivered in perfect condition with all the brackets needed to hang. We bought these to replace existing patio door blinds and they work great!
Super easy! From the pictures online to what showed up at my door - the blinds were perfect! These new blinds were a drop in replacement for those I was replacing. THANKYOU!
You make it easy: 1. Measure 2. Order 3. Install
Blinds arrived on time and safely packaged to prevent damage in shipment. Clear instructions made it a snap to install.
Very easy to order and will do so again. Kind of d
Great Selection! Great sale price with a discount and easy checkout. However, you have to clarify that you can not open these blinds vertically but slide them open.
Ordering was pretty straightforward. Shipping was a mess, I could track the order going back and forth across the United States in no discernible pattern. Along the way there was damage to the packaging and a new label needed to be added. Receipt was many days past expectations, I documented the damage, thankfully none of the contents were broken or lost.
Due to the size of the window the only option was motorized lift, I opted for top down/bottom up control on honeycomb shades. I ordered the standard remote with the understanding that using a phone app was also available. The remote only operates the bottom-up functionality and the phone app only will connect to the top-down functionality. Not only that, it appears only one device may be paired to either operation. Regardless of following all (extremely limited) documented instructions and sending extremely detailed steps in the process I've followed the support organization suggests I am at fault. No elaboration has been provided.
Bought blinds from this company about 20 years ago and are just now replacing amazing quality
Received my 1 inch blinds pretty quick. Extremely happy with product. Will be ordering more soon.
We had an issue, our fault, but, Just Blinds made it right at their expense! We have ever experience customer service like this before, ever! They were so easy to work with and I will use them again for sure! Thank you, Just Blinds!
It was a very easy step by step process of building the shade.
Clear, direct, and easy. Cells were a little larger than I anticipated, but that did not adversely affect the look or function.
Easy to choose product, size and options. Self ordering is a breeze.
I ordered two 56 X 72 blinds about 2 pm. 4 hours later I decided to order one more for a smaller window. I thought they would all come together.
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at [email protected] with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.

