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JustBlinds

4.5

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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
508
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11,819 reviews

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Illinois
1 review
0 helpful votes
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Easy ordering process. Lots of choices for color and size.

Date of experience: February 27, 2024
Wisconsin
1 review
0 helpful votes
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Online experience.
February 27, 2024

Online ordering was a breeze. My blinds came as promised on time and in great condition. Really love the way they look in the bedrooms. Thank You!

Date of experience: February 27, 2024
California
1 review
0 helpful votes
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Horrific Experience
March 8, 2024

My experience with Just Blinds has been extremely disappointing. The level of customer service they provide is absolutely terrible. They constantly give you the runaround for weeks without any updates, and even if you manage to speak to a friendly customer service representative, there is no way to reach them again. I strongly advise against relying on their delivery promises; it's better to find another company. They simply do not deliver, and their customer service is abysmal.

Date of experience: February 26, 2024
Ohio
1 review
0 helpful votes
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Happy
February 26, 2024

Easy to place order, very clear! Recieved samples very quickly. Blinds delivered in perfect condition with all the brackets needed to hang. We bought these to replace existing patio door blinds and they work great!

Date of experience: February 26, 2024
Illinois
1 review
0 helpful votes
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Exactly what I ordered!
February 25, 2024

Super easy! From the pictures online to what showed up at my door - the blinds were perfect! These new blinds were a drop in replacement for those I was replacing. THANKYOU!

Date of experience: February 25, 2024
South Carolina
1 review
0 helpful votes
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1,2,3
February 24, 2024

You make it easy: 1. Measure 2. Order 3. Install

Blinds arrived on time and safely packaged to prevent damage in shipment. Clear instructions made it a snap to install.

Date of experience: February 24, 2024
California
2 reviews
1 helpful vote
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Very easy to order and will do so again. Kind of d

Date of experience: February 24, 2024
Nevada
1 review
0 helpful votes
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Satisfied
February 24, 2024

Blinds arrived as expected, they work and fit perfectly and were easy to install

Date of experience: February 23, 2024
Georgia
2 reviews
0 helpful votes
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Clarity is needed
February 23, 2024

Great Selection! Great sale price with a discount and easy checkout. However, you have to clarify that you can not open these blinds vertically but slide them open.

Date of experience: February 23, 2024
Washington
1 review
0 helpful votes
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The good and the bad, not so much ugly.
February 19, 2024
Updated review

Ordering was pretty straightforward. Shipping was a mess, I could track the order going back and forth across the United States in no discernible pattern. Along the way there was damage to the packaging and a new label needed to be added. Receipt was many days past expectations, I documented the damage, thankfully none of the contents were broken or lost.
Due to the size of the window the only option was motorized lift, I opted for top down/bottom up control on honeycomb shades. I ordered the standard remote with the understanding that using a phone app was also available. The remote only operates the bottom-up functionality and the phone app only will connect to the top-down functionality. Not only that, it appears only one device may be paired to either operation. Regardless of following all (extremely limited) documented instructions and sending extremely detailed steps in the process I've followed the support organization suggests I am at fault. No elaboration has been provided.

Date of experience: February 18, 2024

Relatively painless
January 4, 2024
Previous review

Relatively painless

Date of experience: January 4, 2024
Nebraska
1 review
0 helpful votes
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Definite upgrade!
February 19, 2024

Simple directions, easy to order, fit perfectly and look great.

Date of experience: February 18, 2024
Florida
1 review
0 helpful votes
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Our family only uses just blinds.
February 18, 2024

Bought blinds from this company about 20 years ago and are just now replacing amazing quality

Date of experience: February 17, 2024
Virginia
1 review
0 helpful votes
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Aluminum blinds
February 17, 2024

Received my 1 inch blinds pretty quick. Extremely happy with product. Will be ordering more soon.

Date of experience: February 17, 2024
Massachusetts
1 review
0 helpful votes
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All good
February 16, 2024

Trusted vendor for multiple orders for nearly ten years. No problems ever.

Date of experience: February 16, 2024
Colorado
3 reviews
0 helpful votes
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We had an issue, our fault, but, Just Blinds made it right at their expense! We have ever experience customer service like this before, ever! They were so easy to work with and I will use them again for sure! Thank you, Just Blinds!

Date of experience: February 15, 2024
Missouri
1 review
0 helpful votes
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Pretty easy to order. Delivery was fast and no issues.

Date of experience: February 12, 2024
Tennessee
2 reviews
0 helpful votes
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Quality custom blind
February 11, 2024

It was a very easy step by step process of building the shade.

Date of experience: February 11, 2024
Louisiana
4 reviews
0 helpful votes
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Exactly what I wanted
February 10, 2024
Updated review

Clear, direct, and easy. Cells were a little larger than I anticipated, but that did not adversely affect the look or function.

Date of experience: February 10, 2024

Easy to navigate
January 5, 2022
Previous review

Easy to navigate

Date of experience: January 5, 2022
Arizona
1 review
0 helpful votes
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Easy to choose product, size and options. Self ordering is a breeze.

Date of experience: February 8, 2024
Arizona
2 reviews
0 helpful votes
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I ordered two 56 X 72 blinds about 2 pm. 4 hours later I decided to order one more for a smaller window. I thought they would all come together.

Date of experience: February 6, 2024

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States