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JustBlinds

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
509
This company does not typically respond to reviews

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11,818 reviews

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Nevada
2 reviews
0 helpful votes
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I have order from justblinds for years and ALWAYS received quality and perfect fit blinds for inside and outside installations.

Date of experience: March 18, 2024

We are repeat customers and totally satisfied with...
June 28, 2023
Previous review

We are repeat customers and totally satisfied with ALL of our purchases over these MANY years.

Date of experience: June 28, 2023
California
1 review
0 helpful votes
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Blinds are great...quick and easy to install...blah, blah, blah

Date of experience: March 17, 2024
New York
2 reviews
0 helpful votes
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Gottem up!
March 24, 2024

Seemed quite easy...just concerned if I need to use the guarantee how easy will it be to exchange my blinds?

Date of experience: March 13, 2024
New York
1 review
0 helpful votes
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Great blinds just as described
March 21, 2024

Reasonable price and delivery time. Blinds are just as described. Easy to install. Nice web site.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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I loved how the form took me through each step in order to get exactly the type of blinds I needed and how I was able to save my cart.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Perfect fit.
March 11, 2024

The blinds were cut to my specifications perfectly. Quick and easy installation.

Date of experience: March 10, 2024
Ohio
1 review
0 helpful votes
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Mini blinds
March 10, 2024
Updated review

Quick and easy to order. Not my first order.will come back if needed.

Date of experience: March 10, 2024

Quick and easy!
March 19, 2023
Previous review

Quick and easy!

Date of experience: March 19, 2023
Alabama
1 review
0 helpful votes
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Exceptional Service and Products
March 10, 2024

Very easy and extremely professional, would highly recommend

Date of experience: March 10, 2024
Minnesota
2 reviews
0 helpful votes
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Great!
March 10, 2024

Quick and easy! Very attractive and quality shades!

Date of experience: March 10, 2024
California
1 review
0 helpful votes
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Bathroom Blinds
March 9, 2024

Website very intuitive and user friendly. The selection of blinds is ample.
The product is of very good quality. Happy with blinds.

Date of experience: March 8, 2024
Georgia
1 review
0 helpful votes
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Simply Done!
March 7, 2024

The website was very self explanatory! No trouble whatsoever! They also arrived in a very timely manner! They fit perfectly and I didn't have to call the company for any reason. Will order from this company again if i should need any more blinds.

Date of experience: March 7, 2024
Pennsylvania
1 review
0 helpful votes
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So far it has been good now "hopefully" I'll receive them in timeframe quoted and are the right fit!

Date of experience: March 6, 2024
Minnesota
1 review
0 helpful votes
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Great blinds
March 6, 2024

I love the wide selection. Everything went smooth as pie

Date of experience: March 5, 2024
Virginia
1 review
0 helpful votes
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Perfect look & fit
March 5, 2024
Updated review

Fast & Efficient order & delivery
Product delivered as ordered

Date of experience: March 5, 2024

Perfect
January 2, 2024
Previous review

Great color combination and super easy installation.

Date of experience: January 2, 2024
California
1 review
0 helpful votes
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Perfect
March 4, 2024
Updated review

Thanks again! Always love getting blinds. Keep up the good work

Date of experience: March 4, 2024

Always dependable
May 13, 2022
Previous review

Always a pleasure to get good quality blinds for the last 20 years

Date of experience: May 12, 2022
Missouri
1 review
0 helpful votes
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Not Satisfied
March 1, 2024

4 of the slats on my initial order came with scratches, and although they did replace them some of the other slats are starting to warp. They're not in a very hot area since there's a tree in front of that window and only gets morning sun. I think it's that kind of slats because the blinds from my previous order are perfectly nice and straight.

Date of experience: March 1, 2024
California
1 review
0 helpful votes
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Well made, love it
March 1, 2024

To order my blinds was very easy, delivery was quick, will be putting on another order soon for my bedroom

Date of experience: February 29, 2024
Alabama
1 review
0 helpful votes
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We have not opened the box yet
February 29, 2024

Quick, easy and precise we ordered, we received but haven't hung yet

Date of experience: February 29, 2024
Washington
1 review
0 helpful votes
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Just blinds
February 29, 2024

Easy directions, fitted correctly, exactly as ordered

Date of experience: February 29, 2024
Kentucky
1 review
0 helpful votes
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Wonderful Experience
February 29, 2024

Thank you for the ease & assistance in ordering blinds for a primary bedroom and family room. I took advantage of ordering multiple sets of samples in diverse types from faux wood & wood materials to Roman shade fabrics, woven woods, and horizontal shade material. It was worth ordering the multiple samples as I changed my decision after seeing, touching, and placing samples with wall/trim color. I took advantage of asking questions on the virtual help line. However, when it came down to selecting tape color on the wood blinds, I called to visit with a real person regarding accuracy of colors, since tape samples are not available (an option that would be beneficial to add). However, I appreciated the Enhanced Product Preview option on the wood blinds with my tape colors. This view gave me the opportunity to see the colors & tape combo on a virtual window & added to my comfort level when ordering the blinds. The addition of adding the Deluxe Warranty was also a peace of mind expense I was willing to pay for. We did have a large window blind that arrived damaged. We contacted Customer Service, and they walked us through the replacement process with ease. They were very polite, helpful, and created a help file in case we needed to contact them again. Which we did and it made the process that much easier when they could pull the file up no matter who responded to our call.

Date of experience: February 28, 2024