JustAnswerReviews 22,644

I feel like Elizabeth was sympathetic and knowledgeable about my issues. She answered all my questions to the fullest. She was patient and courtehous. I'll be coming back if I have any more problems... thank you Elizabeth!

I had a specific plumbing problem that Mike diagnosed quickly efficiently and cleverly. I still have to make the quick repair but I know just exactly what to do. Thank you, Mike and thank you just answer

HM provided exceptional assistance and was very patient. They helped me feel less frustrated, stuck and put me at ease.

Very knowledgeable with clear explanations.

Great notes and follow up summary.

Exactly the kind of tech you want customer facing.

She was very knowledgeable and polite. Unfortunately my laptop battery went dead so we had to stop. She did send me instructions for me to try when the battery charges up.

I am having trouble with an error code on my double wall oven. Dakota was very helpful with troubleshooting the issue and he was knowledgeable about our oven and what to expect for repairs and/or replacement costs.

It's Saturday and the breville phone lines were closed. I went online and Pearl got the info about the roasting pan and hooked me up with Zach, a technician who resolved the problem. I was prepared to return my brand new Smart Oven Air Fryer if I had to, but Brevile took care of the problem quickly.

I was upset because my package was to arrive between December 1 & December 4 or 5. The tracking # never worked & my 3 attempts to get help failed. In desperation I tried this service & they found my package & gave me the update I was seeking. Thank you, Just Answer!.

Bryan was incredible! I had problems with my credit cards rejecting the transaction and it took almost an hour to rectify. He waited very patiently. I uploaded my document and he immediately began to assess it. He turned around the assessment in lesa than an hour. The assessment I received was very thorough and gave me a lot to think about. One thing I didn't realize is that I can't officially use the assessment, that it's only informational and that I needed to find an attorney in my jurisdiction. I asked if it would be improper to hire him, and he said Yes. Overall I give the experience on a scale from 1 - 5, a High 5!

I did several troubleshooting things with no luck. Randy said I did everything to test and confirmed that the board must be defective.

I have a great cat about two or three years old, but he's recently peeing in a spot in the bathroom that he only peed in once or twice before months and months ago. He came from another family. But he didn't like very well and ran away from them. We took him in and he's been happy here, but he's a little Squirrley and recently seems a bit stressed. I was afraid you might have a UTI or experiencing a lot of stress. The Vet confirmed that he thought it was mostly stress and to get a pheromone diffuser And possibly put a litter box out in the spot where he's going. Neither of my cats use the litter box and come in and out through the cat door. I like the arrangement because I don't have to worry about litter. But, I will do whatever in order to make my cat feel more comfortable. I will try the pheromone diffuser and see how it goes! The Vet was very helpful and addressed all my concerns. 😻

I wanted to cancel a product that I had ordered using PayPal. The Technician was very good, kind and patient with me in helping me know what to do. I think that my situation is being resolved. Your Technician helped me to stay calm and gave me steps in what to look for and what do.

This was the first time using just answer and representative was knowledgeable concerning my problem that was resolved, the only problem I had was the billing part, was advised wouldn't be refundable $5.00 and I was double charged for $45, total of $90, since it stated amount would be refunded, I hope I get the full $90 back, if not I will have to contact my bank concerning the double payment and request refunded amount of $45.00, but all in all, I did get the help that was needed.

Easy chat line. Constant interaction and easy questions for a non technical person to use. Phone seemed to miraculously start up after just a couple of steps

My 2 Chihuahuas found some macarons, still in their wrappings, and helped themselves. The missing biscuits were only noticed some hours later. Whilst they were both a little lethargic, there were no other symptoms. The JustAnswer vet was reassuring that, after the elapsed time, the dogs were probably OK and that they just needed monitoring.

I was able to get a person after ai to email. I don't think some of my questions were understood? I called someone who has the app and so far there isn't mush on it. I will no tomorrow if I will be able to watch the Blue Jackets. Disappointed that we can't watch Cleveland Monsters or any other Ohio college or NFL. Seams like very few choices for $19/month. I will make my decision by next week.

Needed help with arrangements for an internment at a VA cemetary. This service provided was very helpful and fast. I got what I needed very quickly.

Started the request for vet advice and did answer initial questions, then paid the small fee and a vet gave advice for our concerns!

It was a chore chatting But when we had a conversation he explained everything to my understanding and fixed it all up! Thanks Bill Heady