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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Expert was knowledgeable and concise. Mohammed got right to the point as to where to look and what to do. He was very professional
👀 the $60 fee felt scammy. It was advertised as $5 or at least that is how I interpreted it. Uncertainty in the legal system is 💯 me. I did get truthful advice from legal dan. I appreciated the honesty. Helped me have a chance at certainty.
The online agent asked the right questions, was respectful and empathetic in responding, and was quick to summarize and take action regarding my situation.
I was struggling with my personal life... I had some questions, and I didn't know who could help me answer them, so I googled and found this site. I contacted them, and within less than 15 minutes, a lawyer was calling me on the phone. She answered all my questions, which gave me peace of mind.
Answered all my questions and so helpful highly recommend this service
It took me a bit to get connected with a pro but when Elizabeth connected with me she was great! I was able to ask all my questions and she gave precise answers. I have had a lot of misinformation regarding the administration of my mom's trust and this was the best one on one I have had with any attorney. I have a lot more confidence now on how to proceed correctly and within the law. Thanks Elizabeth I know we will be talking again soon!
The technician I talked with was very knowledgeable, and told me that the problem may resolve itself if I followed his directions. He also told me how to fix it if I needed more than the reset that's built into the 'board '. Very polite
I wasn't able to send any emails on my computer and wasn't able to get verification on my phone! S was very patient, listened carefully and knowledgeable to what was going on!
My Jonathan Alder Keurig stopped activating the brewing process when I pressed the blinking button. So I wanted to know if it could be repaired and what would it cost to repair. The tech I was connected to gave an honest opinion which I greatly appreciated.
Tyler is a Rock Star! An elderly client asked me to fix her stereo and after googling, I still could not get it working. The CD was stuck inside, but I suspected that the unit wasn't "broken." Tyler walked me thru a basic reset, and then a deeper reset that did the trick! Costumer is thrilled that she can play her music again. Her only complaint was that the reset needed the time to be updated. Easy Peasy! Tyler made ME look smart!
We just needed help with password, and they gave me the info I needed, even though it wasn't the straightforward info that I could do in a second. My assistant was completely honest and helped with what he could.
I have been having trouble with my Bearded Dragon and the expert I was matched with really helped me to feel better and take the necessary steps to save my baby girls life!
I had a good experience asking my question regarding one of my prescriptions. This is the first time traveling with this medication which comes in a pen like holder with a tiny needle in it. It's expensive and I can't afford to be turned away at security so I wanted to double check this with a JetBlue representative.
I had a very specific question regarding a financial matter in my divorce, and Trevor was quick to answer fully and efficiently.
He eased my anxiety about my parrot bite. I will be seeing a doctor in the future, but he gave me some instructions for now to ease swelling. Feel a lot better.
Kevin was fantastic, knowledgeable and very understanding of my situation. He explained everything that needs to happen and gave me much needed peace of mind!
Received very clear answers to my questions. Great communication.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

