JustAnswerReviews 22,645

It was my first time using JustAnswer but I've browsed in the past. It was very easy to use the the expert I was connected with answered all of my questions. Would reocmmend!

Service man gave specific instructions to manage the problems with the faucet & problem was corrected without any difficulty.

I was contacted by PHC on a voice mail that I was a winner and gave me a no. To call to register. When I called the said to call a different number to finish the registration process, I was told they would take care of any taxes, federal and state. However, I needed to pay $3000. 00 to cover local taxes for a Ford truck I had won.

Excellent experience with Just answer. I changed networks and couldn't get my printer to connect to the new WiFi. Within just a few minutes, together we got it connected, and now I know how do fix the problem. Thanks

Richard hit me with some knowledge and piece and showed me how I have rights. This made me more relax and more focus. Thank you Mr. RICHARD.

I had signed up for FitMe through an ad. I had an email from PayPal indicating I had 2 charges. I couldn't find an email from FitMe.
The Rep walked me through checking various places for the subscription. Eventually she helped me discover I had not used my normal email account to set up the subscription, and I was able to find the FitMe email. Since the Rep didn't have access to the FitMe payment information, she was not able to tell me anything about the actual subscriptions. But she did help me get to the email that allowed me to pursue my quest.

The information, the patience and care and the approach to my concerns were answered in a professional way. The service and attention to detal surpass my expectations and is invaluable. I am grateful to have found this On Line "Just Answer" service and Thankful that Gal was there to answer all my questions.

Dr. Marks listened to my concerns relative to my ten yo Border Collie with diarrhea. My dog still eats, plays and drinks normally, but has this issue for three days. Dr. Mark's explained likely causes and recommended an easy fix to relieve the issue.

IT Tech was knowledgeable and patient with this old guy. My complaint is that in my conversation with your bot I requested a phone call but received contact via text. When I acknowledged this I was informed that it could not be connected by the tech. The problem with doing this service via tech is that online techs are spread thin, servicing multiple customers at one-time resulting in delayed wait-times for tech to respond to customer responses.

I'm 71 years old and not very computer literate. Robin was very patient and helpful and made my request easy to understand and solvable. Thank you.

I was told cost to speak with someone would be $5 I was also charged $38 which i did not agree to and did not subscribe to a service. Please cancel and return the $38

Cellular blinds wouldn't go back up and were stuck in down position. Just Answer rep told me how to reset the mechanism. I followed instructions and the blinds went back up and are functioning great!

Thought Fox Nation subscription was canceled but got a yearly renewal charge. We were unable to reverse the charge so we tried to access Fox Nation & could not sign in. There is no way to verbally communicate with a representative. I'm not very computer literate, so I appreciate the assistance from JustAnswer.

The tech specialist was very helpful and provided me with methods to resolve my issue. Unfortunately we were unable to resolve the issue of accessing a BitLocked hard drive without a key code. And as a result I have lost access to about 15 years of family photos.

Helpful! Needed to go to next step as his recommendation. Found out it was
In the hardware from Soectrum. Not even a printer issue. Thanks to KJ I got on the right track, quit trying to fix the hookup and called Spectrum! Great guy! Thanks!

Jessica was helpful - I would use her services again. In fact all Just Answers respondents have been good over the years that I have used it.

A lot of patience was required because i am really into just learning on how to mannipulate this machine at 88 years old this is amazing to be able to do this at all

The q &a was very professional while also being personal. Antonio was knowledgeable. He made inquiries to narrow down the main issues to which he then determined the best direction for me. Thank you JA and thank you Antonio