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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Going in to the conversation, I was very nervous. He answered all my concerns and I felt 100% better after speaking with him. And his synopsis was to the point.
Answers were directly to the point and guidance explained step by step. Very good experience.
I have a 2001 motorhome that I was having very strange electrical problems with now I'm a mechanic have been all my life grew up in an auto repair shop in Richmond and have been known for my talents in automotive electrical but this motorhome is a big diesel pusher it's got 3 different 12 volts three different 12 volt systems & a 120 volt ac system. The technician that I got which was a surprise to me He's very knowledgeable on the motorhome and it's had experience with that model of motorhome he has been very helpful part of it which is reassuring my thoughts but he's giving me guidance which is helped so I'm very very happy with him and the service
The initial chat bot was easy to use and Dr. Ivana was very thorough in all Q&A. Even though she confirmed my fear for my slider, she gave me steps to take to help him until I can find a local vet.
I am having trouble with various cash applications to my bank account. We discussed why (and how) this is happening and what to do about it.
H&R Block software let me set a future filing date for my return. I thought this meant the system would automatically file on that date. Ravi advised me that in fact it just meant it wouldn't wouldn't file on the date I completed the return. No automatic filing, no email as a reminder. It wouldn't file unless I went back in at a later date and did it myself.
I requested assistance in how to order a birth certificate for my deceased grandfather, born before 1880. It looked I might have to join ancestry.com to do so. Fortunately you provided a link to a CA government site that will start me on the correct path.
Dr. Called me and answered my questions with suggestions of what over the counter drugs to use.
I got sidetracked from the original query submission, but the vet still waited for me to answer back. She was a great help, and giving me advice in what to do since I don't have any emergency vet services near me.
I've been frustrated with trying to cancel my subscription to FitMe for months and in a couple hours you guys sent me a way to do that. I am very happy with my experience with Just Answer.
Mac was very kind, patient, and helpfull to me. Thank you for hiring him. He is a keeper. I have seizure disorder and slightly autistic. He was very understanding and enjoyed conversing with Mac.
Text messaging worked well as I can see the list of things to do instead of a phone call
Answering Pearl's questions was quick and easy and I had to wait just a few minutes to receive the call from Brian with my answer.
The lady did a superb job. I was first transferred to one accountant, who did not really understand my question and just did the generic thing. The second person was spot on, really listened and understood my question.
Technician was great and very polite.and got me going over the phone. If you have a problem with your safe don't hesitate calling them you'll be happy you did
This call saved me hundreds of dollars!
I just needed to replace a fuse and not call a on-site service tech! Highly recommended!
Helpful overall - took more "Bot Chat" to get to him than I'd like. Could have asked for all contact info at once instead a series of individual Qs (e.g. Name, phone, email, zip code, etc.). While service was good, end result, no so. Appears we may have hardware issues...
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

