JustAnswerReviews 21,258

This was a great experience, even though it wasn't what I was expecting. I thought my cat would need to be on camera to determine what's going on with her eye. The vet asked specific questions and was able to give me the info I needed in a very short period of time. This saved me the expense (and time!) of going to the local veterinarian, and I received help much more quickly this way. LBarnes was thorough and attentive to all my questions.

Performed a factory rest on thermostat and system is only blowing out cold air. Andre called me and walked me thru changing outdoor equipment from HP1 to GA1

I messaged, paid $5, was connected to an expert. Told them what happened. She asked a few questions to gather symptoms. Suggested solutions and answered my questions throughly of what to look for in the next few hrs. She was very kind, and personable. Not like just searching for an answer I could have gotten for free on Google anyway. The peace of mind I received was worth every bit of $5

I came to my house to fix my dryer. It was squeaking very loud. He only changed the belt. It was still squeaking. He insisted it was the motor just answer. Said it wasn't the motor. Just answer advise me to change all the rollers. I had him come back and do that and it works great.

The response was quick. The technician was precise and clear. I followed his advice and my problem was solved. Took about 20 minutes.

I have an Epson printer that the blank ink does not print. Its a sunday and I net to print 100 sets of bulletin for meeting service.Epson agent is closed. I found just answer on the internet and register. I got the Solution including buying spares and and video instruction how to repair printer. Its amazing, i dont have to call a technician to repair.

Excellent! Professional, polite and efficient. Problem (I'd inadvertently changed something in the TV 'Settings') identified quickly and resolved.

Patrick is great. He is on it very quickly and replies right away. He explained everything to me and my issue was resolved. I recommend him.

I was doing a big job on a 2012 BMW X5 and after the repair the transmission started throwing at me multiple fault codes and with limited information about the codes I decided to try JustAnswer because it caught my eye in one of the google searches for answers. Greg figured it out in 5 minutes and a heavy weight was lifted of my shoulders.

Thank you again!

Before asking for assistance: Dismal. Had tried all I could think of.

AFTER asking for Assistance: Fantastic! Anthony had me sorted with his first suggestion.
So happy.

After providing Just Answer my problem they were able to connect me with a technician that was able to diagnose what the problem was and provide a solution including the necessary parts required to fix the washer. I will use this service again!

Spoke with Chris, he was chasing all the right things, the problem is with the 'Brother Software, it appears when they did and update they neglected to do a desktop version as it works with my iphone... I will likely follow up when I have the time. The tech with Just Answer was great.

I greatly appreciate my experience with Attorney Queeneth. She is fundamentally a legal expert. After her response to my question, I confidently knew what to do to effectively proceed with my case in federal court. I will re-contact JustAnswer after the judge's response to my Motion of Time Extension.

Charles went above and beyond to try to help me with my soap dispenser on my carpet cleaner and the information obviously Hoover doesn't. It's not on their site for me to pull that information so the only way to get the information is I have to call Hoover myself and ask them for that information

My experience it was magnificent! He knew exactly what my problem was and told me how to solve it very efficiently thanks so much

Good but iwas told i could that the 5$ charged to my card was refundable and that i could opt out of any other future charges. But i do not see where to do that.

Mechanic told me how to stop the horn from honking while trying to jump start the truck, and how to successfully jump it. Running on its own now!